Customer Care Specialist & Delivery Driver

BEYOND VISION•Whitehall, OH
•$18 - $20

About The Position

We are seeking an outgoing, care-oriented representative to serve in-store and online shoppers. The role involves assisting with customer service, processing incoming and outgoing shipments, and providing desktop delivery to federal customers. About half of the time is spent receiving and delivering items, with the rest spent working with customers in the store. Delivery drivers represent the company when interacting with customers. This is an opportunity to learn how to run a store and meet the needs of military and federal customers.

Requirements

  • Customer service experience in a retail environment.
  • A track record of providing service that exceeds customer expectations.
  • Experience working with a computer-based cash register.
  • Detail-oriented, with the ability to research and create quotes, review orders, and enter information with a high level of accuracy.
  • Ability to lift a minimum of 50 pounds several times throughout the day.
  • Ability to provide desktop delivery of items around the base using a hand truck.
  • Ability to deliver products to military and federal customers in surrounding areas using a box truck.
  • Valid driver's license and clean driving record.
  • Commitment to furthering the mission of increasing employment and opportunity for people who are blind or visually impaired.

Responsibilities

  • Assist in serving in-store and online shoppers.
  • Provide customer service in the store.
  • Process incoming and outgoing shipments.
  • Receive and deliver items.
  • Provide desktop delivery of items to federal customers around the base using a hand truck.
  • Deliver products to military and federal customers in surrounding areas using a box truck.
  • Research and create quotes, review orders, and enter information accurately.

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • Retirement plan with company contribution
  • Small, family-like store environment
  • Weekdays only, with no long evening or weekend hours
  • Culture that values delighting customers, constant improvement, and fun
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