Customer Care Center Representative
CSBank•Berryville, AR
About The Position
CS Bank is seeking a highly self-motivated Customer Care Center Representative to join its banking team. This full-time position offers an opportunity to use customer service skills and develop a career in the banking industry. The position may be based in Berryville or Harrison, Arkansas, or Cassville, Missouri. The schedule rotates between 7:30 a.m. and 6:00 p.m. and includes rotating Saturdays.
Responsibilities
- Provide excellent customer service.
- Support new technologies.
- Help grow the Bank through customer satisfaction with existing services and new e-banking products and services.
- Assist customers and employees with telephone calls.
- Answer questions.
- Resolve problems within the scope of authority.
- Research information and problems for customers, employees, legal entities, and others.
- Perform other job-related duties as assigned.
Benefits
- Competitive hourly wage depending on experience.
- 401(k).
- Insurance plans.
- Paid time off (PTO).
- Paid holidays.
- Colleague support.
- An environment that fosters creativity and growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
