Customer Business Manager - Mass Channel

Hartz Mountain Corp•Minneapolis, AR

6d•Remote

About The Position

Hartz is seeking a strategic sales professional for its Customer Development team. The Customer Business Manager for the Mass Channel will grow revenue, optimize profit margins, and maximize category volume across Target and Walmart. The role combines brick-and-mortar sales management with e-commerce leadership: owning Target’s omnichannel sales strategy and leading e-commerce strategy and execution for Walmart in partnership with the Walmart Customer Development team. The position uses consumer, product, and market insights to identify growth opportunities across in-store and online channels and includes hands-on responsibility for operational details. The role is remote from a home office in either the Minneapolis Metro area or Northwest Arkansas, with travel of up to 25%. The anticipated base salary is $100,000–$120,000, with eligibility for a 20% sales incentive bonus; the specific offer depends on qualifications and experience.

Requirements

Bachelor’s degree in a business-related discipline and at least 2 years of direct sales experience, or at least 5 years of direct sales experience in lieu of a degree.
Direct sales experience calling on Target headquarters and managing e-commerce retailers, with a history of setting and delivering a growth agenda.
Proficiency with Target’s POL system and its vendor applications and reports, including Greenfield, POS, POs, unsaleables, DC inventory and purchase planning, Vendor Income Dashboard, Launch Pad, IMN, PCN, JBP, and AP/AVP.
Ability to create and present customer line-review materials.
Experience managing e-commerce sales with large omnichannel retailers.
Strong understanding of category management and fact-based selling using POS and syndicated data analysis.
Ability to develop and deliver persuasive, data-driven insights.
Demonstrated ability to close deals, negotiate successfully, and expand client relationships.
Microsoft Office proficiency, with advanced Excel and PowerPoint skills.
Willingness and ability to travel up to 25%.

Nice To Haves

Pet care industry experience.

Responsibilities

Achieve sales and profit targets across categories while managing approved trade-spend budgets.
Design, execute, and continually optimize annual business plans for Target and assigned e-commerce accounts.
Partner with retail buyers to secure shelf positioning and promotional space.
Communicate account strategies, target goals, and brand guidelines to internal stakeholders.
Develop data-driven selling stories for category reviews to secure distribution and incremental business.
Represent the brand at industry trade shows, customer events, and corporate marketing meetings.
Oversee digital business for Target and Walmart, including item setup, content maintenance, sales analysis and reporting, and inventory availability.
Monitor digital point-of-sale data and manage online promotional events to maximize conversion.
Execute new item setups and work with internal teams to maintain effective online content.
Analyze POS and syndicated market data to track trends, mitigate risks, and update customer business plans.
Turn data insights into performance reports for internal teams and retail replenishment buyers.
Forecast customer-specific promotional events and plan for supply-chain alignment and adequate inventory.
Manage price change forms, deduction tracking sheets, broker commissions, and corporate planning schedules.