Customer Business Manager I

McCormick & Company•Bell, CA

17h

About The Position

Mojave Foods is hiring a Customer Business Manager in California to manage Hispanic consumer products accounts, currently including Save Mart, UNFI, C&S, and a number of independent and small accounts. The customer portfolio may change. The role owns customer and territory objectives, including sales volume, customer business plans, trade budgets, sales forecasts, and execution of retail controllables. The position requires up to 25% travel. The Customer Business Manager develops customer plans and forecasts, pursues new customer and channel opportunities, negotiates customer deals, and serves as the primary day-to-day sales interface at customer headquarters. The role works across Sales, Marketing, Supply Chain, and Finance to deliver volume and profit objectives and maintain awareness of store conditions and best practices.

Requirements

Bachelor’s degree in Business, Marketing, Management, or a related field, or six years of directly related experience in lieu of a degree.
At least four years of experience in Sales or as a Broker or Buyer in the consumer packaged goods (CPG) industry, including at least two years in food or beverage manufacturing.
At least two years of experience managing a retail customer base in the food and/or beverage manufacturing industry.
Strong negotiation, influencing, and leadership skills.
Excellent communication and presentation skills.
Strong computer and analytical skills, especially Excel.
Expert knowledge of procedures and concepts within a Sales function.
Basic knowledge of functions such as Sales Operations, Supply Chain, and Marketing.
Understanding of how Sales integrates with Marketing, Supply Chain, and Finance.
Expert understanding of the industry sector and competitive landscape.
Excellent analytical, problem-solving, communication, and organizational skills.
Ability to travel up to 25%.

Nice To Haves

Fluency in Spanish and English (bilingual).
Experience analyzing and applying syndicated data from IRI or a similar consumer insights provider.

Responsibilities

Identify and develop white-space business opportunities across new customers, channels, and segments.
Develop and deliver customer plans to achieve volume and profit objectives.
Deliver short- and long-term solutions through best-practice thought leadership.
Serve as the primary day-to-day selling interface at customer headquarters and build relationships at the highest levels of the customer organization.
Develop and own accurate forecasts across the customer base and brands.
Sell in retail controllables with customers, including mix, promotion, shelf, and display.
Negotiate customer deals for volume and discount contracts.
Evaluate complex situations using multiple sources of information.
Maintain awareness of store conditions and current and best practices.
Own customer and territory objectives, including sales volume, customer business plans, trade budgets, sales forecasts, and execution of retail controllables.

Benefits

Competitive compensation.
Career growth opportunities.
Flexibility and support for diverse life stages and choices.
Incentive bonus and/or sales incentive bonus plan participation, and participation in McCormick’s Dividend Program, as applicable.
Comprehensive health plans covering medical, vision, dental, life, and disability benefits.
Paid parental leave.
Fertility benefits.
Employee Assistance Program and caregiver support.
401(k) and profit-sharing plans.
Paid time off.