New Store Opening - Customer Assistant - Food - Speke New Mersey
About The Position
Join M&S as a Customer Assistant in the Food section, serving customers and supporting store operations. This frontline role calls for colleagues who can work under pressure, provide fast, five-star service, and adapt to the changing demands of the retail environment. You will confidently recommend and sell M&S Food products, help customers find what they need, and contribute to sales growth by serving, selling, and filling shelves. You will use digital tools, including Sparks and in-store devices, to improve the customer experience. The role involves working across various areas of the store and contributing to a positive, energetic team environment. The job posting describes a store operating seven days a week, with various shifts across the operation.
Requirements
- Passion for M&S Food products and pride in product knowledge.
- Ability to thrive under pressure and remain sharp, fast, and focused during busy periods.
- Resilience and commitment to delivering strong customer service.
- Confidence using digital tools.
- Adaptability and flexibility to work across various areas of the store.
- Ability to work collaboratively as part of a team.
Responsibilities
- Deliver fast, remarkable customer service and help customers feel valued.
- Recommend and sell M&S Food products to customers.
- Serve customers, replenish or fill shelves, and help drive sales growth.
- Use digital tools, including Sparks and in-store devices, to enhance the customer experience and help customers get the products they want.
- Work across different areas of the store as business and customer demands change.
- Support colleagues and contribute to a positive, high-energy team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
