About The Position

Join M&S as a Customer Assistant in the Instore Bakery at Speke New Mersey. The role is hands-on and fast-paced, focused on delivering fresh bakery products, maintaining food quality and safety, keeping shelves stocked, and providing fast, high-quality customer service. You will manage demand efficiently, balance speed with safety during peak hours, and work closely with colleagues to maintain strong output. Flexibility is important, as you may work across different roles to meet the needs of the store and its customers. The listed Week 1 work pattern is Sunday 8:00–4:00, Monday 11:00–7:00, Wednesday 11:00–7:00, Thursday 10:00–6:00, and Friday 12:00–7:00. The role involves specialist cutting equipment, so applicants under 18 cannot be considered for health and safety reasons.

Requirements

  • Must be at least 18 years old because the role involves specialist cutting equipment.
  • Passion for food and attention to detail.
  • Ability to work efficiently and safely in a demanding, fast-paced environment.
  • Ability to work as part of a team and adapt to different store roles.

Responsibilities

  • Prepare and deliver fresh bakery products while maintaining high standards of food quality and safety.
  • Keep bakery shelves full and maintain product availability in response to customer demand.
  • Provide fast, high-quality service to customers.
  • Balance efficiency and speed with safe working practices, including during peak hours.
  • Work closely with team members to maintain fast, high-quality output.
  • Adapt to the rhythm of the store and work across different roles as needed.
  • Use digital tools to enhance the customer experience and support sales and service.
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