About The Position

Join M&S as a Customer Assistant in the Instore Bakery section at the Speke New Mersey store. This hands-on role involves preparing and delivering bakery products while maintaining high standards of food quality and safety. You will manage demand, keep shelves stocked, and provide fast, high-quality service, including during busy periods. The role requires balancing speed with safe working practices and collaborating with colleagues to maintain efficient output. You may also work across different store roles as required. The position involves specialist cutting equipment and is not open to applicants under 18. Work pattern: Monday 5:00–13:00, Tuesday 4:00–12:00, Friday 4:00–10:00, and Saturday 10:00–18:00. M&S states that it is committed to inclusion, diversity, equal opportunities, and discussing smart or flexible working.

Requirements

  • Applicants must be at least 18 years old because the role involves specialist cutting equipment.
  • Passion for food and striving for high standards.
  • Ability to work efficiently and accurately in a fast-paced environment.
  • Ability to prioritize speed while following safe working practices.
  • Teamwork and adaptability.

Responsibilities

  • Prepare and deliver bakery products, including hot bread.
  • Maintain high standards of food quality and safety.
  • Manage demand and keep bakery shelves stocked and products available.
  • Provide fast, high-quality customer service, including during peak periods.
  • Balance efficiency and speed with safe working practices.
  • Work closely with colleagues to maintain high-quality output.
  • Adapt to store needs and work across different roles when required.
  • Use digital tools to enhance the customer experience and support sales and service.
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