Custom Interior Coordinator

Erickson Senior Living • Charlestown, IN

1d • $52,000 - $53,000 • Onsite

About The Position

The Custom Interior Coordinator markets, sells, coordinates, and oversees the installation of custom finishes in residents’ apartments. The role supports apartment appeal, occupancy rates, and community growth by managing custom service projects from initial marketing through invoicing, implementation, and quality assurance. The coordinator also responds to resident and staff requests, maintains appointment schedules, provides product and pricing information, processes work orders and contractor purchase orders, schedules work, and forwards received custom service checks to Finance.

Requirements

• At least 3 years of experience in a field related to Interior Design.
• At least 1 year of broad customer service experience within a Maintenance or General Services department.
• Project planning experience.
• Proficiency in Microsoft Office Suite.

Nice To Haves

• Maintenance troubleshooting and coordination experience.
• Public relations experience.
• Analytical experience.
• Project coordination experience.

Responsibilities

• Coordinate each phase of custom service projects, including initial marketing, invoicing, final implementation, and quality assurance.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Maintain schedules for Custom Interiors appointments.
• Market custom service finishes and products to prospective and current residents and assist with finish and product selection.
• Provide residents with pricing, process, and product specification information.
• Process custom services work orders, issue purchase orders to contractors, and schedule work.
• Log custom service checks received and deliver them to the Finance Department monthly.

Benefits

• Medical, dental, and vision packages.
• Annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• PTO plans and company-paid volunteer hours for eligible team members, subject to applicable state law.
• 401(k) with a company 3% match for team members age 18 and over.
• Onsite medical centers providing wellness visits and sick care for team members age 18 and over.
• 30% discount on food and drinks at onsite dining venues, plus discounted healthy meal options.
• Growth opportunities as the company opens new communities and expands existing ones.
• Education assistance and certification reimbursement.
• Access to an online learning library with over 6,000 courses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed