Custom In-Home Installer

Best Buy • Salt Lake City, UT

3d • $18 - $25

About The Position

The Custom In-Home Installer helps deliver a premium installation and calibration experience for audio/visual and networking equipment in residential and commercial spaces. The role includes custom installation work, such as carefully running wires through walls to connect audio, video, and networking components. Installers provide in-home product setup, tutorials, troubleshooting, and installation, and calibrate high-end audio/video equipment across multiple zones. They maintain equipment and a van, assist the Custom Installation Lead with paperwork and weekly recaps, help build audio/video furniture for customer deliveries, and consult with System Designers on installation jobs.

The role centers on building customer relationships and providing solutions tailored to customer needs. Best Buy describes its workplace as inclusive and committed to helping employees feel they belong and contribute to its purpose. The company offers benefits and support for employee well-being, subject to eligibility and other conditions.

Requirements

• At least 6 months of experience in one or more of sales, delivery, installation, or repair, or military equivalent.
• At least 1 year of customer service experience.
• Current, valid driver's license.
• Maintain a driving record that meets Best Buy safety standards.
• Ability to consistently lift and carry products weighing 75 pounds individually or 150 pounds as a team, with or without accommodation.
• Ability to work a flexible schedule that includes holidays, nights, and weekends.
• Must be at least 21 years of age.

Nice To Haves

• Previous experience in an in-home installation environment.
• Previous experience selling and/or installing home audio/video or car audio.

Responsibilities

• Build customer relationships and provide solutions to their needs to drive a positive customer experience.
• Provide a premium in-home delivery experience, including product setup, tutorials, troubleshooting, and installation of premium audio/video equipment.
• Calibrate high-end premium audio/video equipment, including equipment operating in multiple zones in a home or business.
• Maintain equipment and the van.
• Assist the Custom Installation Lead with daily paperwork and weekly recaps.
• Assist in building audio/video furniture for customer deliveries.
• Consult with System Designers on installation jobs.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, based on eligibility.
• Intermittent or reduced-schedule leave for certain medical or family care leaves.
• Paid time off for eligible full-time and part-time employees, subject to work location, employment status, salary or hourly status, and years of continued or bridged service.
• Incentive pay for certain eligible roles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed