Custom In-Home Installer

Best Buy•West Hollywood, CA

About The Position

As a Custom In-Home Installer, you assist with installing and calibrating audio/visual and networking equipment in residential and commercial spaces. The role includes custom installation work, such as routing wire through walls to connect audio, video, and networking components. You provide clients with a premium in-home experience through delivery, product setup and tutorials, troubleshooting, and installation of premium audio/video equipment. You also calibrate high-end audio/video equipment, maintain the company van and equipment, assist the Custom Installation Lead with paperwork and weekly recaps, help build furniture such as TV stands for customer deliveries, and consult with System Designers about installation jobs. The position requires a flexible schedule that may include holidays, nights, and weekends, and the ability to lift and carry products weighing up to 75 pounds individually or 150 pounds as a team, with or without accommodation.

Requirements

  • At least 6 months of experience in sales, delivery, installation, repair, or equivalent military experience.
  • At least 1 year of customer service experience.
  • Current, valid driver’s license.
  • Ability to acquire and maintain any state or local licensing required to perform the job effectively within 90 days of hire.
  • Driving record that meets Best Buy safety standards, including a minimal number of violations or accidents.
  • Ability to lift and carry products weighing 75 pounds individually or 150 pounds as a team, with or without accommodation.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.
  • Must be at least 21 years old.

Nice To Haves

  • Previous experience in an in-home installation environment.
  • Previous experience selling and/or installing home audio/video or car audio.

Responsibilities

  • Provide clients with a premium in-home delivery experience, including product setup, tutorials, troubleshooting, and installation of premium audio/video equipment.
  • Calibrate high-end audio/video equipment.
  • Maintain the company van and equipment.
  • Assist the Custom Installation Lead with daily paperwork and weekly recaps.
  • Help build furniture, such as TV stands, for customer deliveries.
  • Consult with System Designers on installation jobs.
  • Install audio/visual and networking equipment in residential and commercial spaces, including routing wire through walls.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leave of absence options and potential pay sources, subject to eligibility.
  • Paid time off, subject to eligibility and applicable factors.
  • Certain roles may be eligible for incentive pay.
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