Custodian

Baystate Health•Westfield, MA

23d

About The Position

Performs Environmental Services duties under the direction of leadership, including cleaning and disinfecting patient rooms, corridors, public rooms, offices, and other designated areas, as well as changing cubicle curtains. The role includes daily cleaning, room turnover cleaning, and terminal cleaning in specialty areas such as the Emergency Department, Operating Rooms, LDRP, NICU, CCN, and WETU. The Custodian is expected to follow Baystate Health System Operating Principles of communication, integrity, respect, trust, and collaboration, and its Caring Values of quality, compassion, teamwork, service, and innovation. The role frequently interacts with patients, families, and caregivers in a calm, caring, and professional manner.

Requirements

GED or HiSET.
High level of interpersonal and customer service skills.
Ability to work flexibly, stay organized, and prioritize work.
Ability to work collaboratively in a team environment.
Ability to complete responsibilities with minimal supervision.
Ability to maintain pace in high-intensity units.

Responsibilities

Greet patients and customers and use scripting when interacting with them.
Maintain flexibility, organization, and effective work prioritization.
Collaborate with coworkers and unit staff in a team environment.
Meet health, safety, and attendance requirements.
Follow system and department policies and applicable laws and regulations.
Complete daily responsibilities with minimal supervision by following departmental duty lists.
Perform other departmental duties as required.
Follow departmental procedures and standard precautions when managing contaminated patient-care equipment and supplies, including hand hygiene, sharps safety, and personal protective equipment use.
Conduct daily terminal cleaning, maintain relevant log books, and use UV-C disinfection technology.
Clean and disinfect horizontal and vertical surfaces, equipment, and furniture.
Properly remove municipal solid waste, regulated medical waste, soiled linen, and recyclables.
Perform high and low dusting and apply finish or polish to wood and steel surfaces.
Clean floors, baseboards, corners, and edges daily.
Change cubicle curtains as needed.
Maintain pace in high-intensity units.
Break down, clean, and disinfect specialty equipment such as operating tables.
Move rolling stock such as stretchers and beds as needed.