Custodian

CCSWW•Federal Way, WA

73d•$23 - $24•Onsite

About The Position

Coordinated Care Agency (CCA), a dba of the Archdiocesan Housing Authority, offers comprehensive services, enhanced shelter, and housing for people experiencing deep poverty and homelessness. The purpose of our work is to ensure that people have access to the healthcare and supports that they need to thrive. The team works to promote social changes to dismantle systemic racism, injustices and inequities that contribute to housing instability. We approach our clients and colleagues through a trauma informed lens, based on the knowledge and understanding of how trauma affects people's lives. The Custodian is responsible for cleaning building common areas and units during turnover. They seek to provide tenants with a safe, positive, and sanitary living environment. They complete the day-to-day tasks of client unit turns, work orders, and daily cleaning and sanitizing of common shared spaces.

Requirements

One year experience working in a social service and/or customer service role
Knowledge of cleaning techniques, equipment, and chemicals
Strong troubleshooting and problem-solving skills.
Experience or knowledge of mental illness, substance use disorders, and/or homeless services.
Knowledge and experience with crisis intervention.
Commitment to harm reduction and housing first program model.
Ability to work both independently and as a member of a team.
Ability to commit to developing and safekeeping a workplace that values and supports a culturally diverse work environment.
Experience with Microsoft office suite of programs and related databases.
Must have a reliable means of communication (e.g. phone, voicemail service, email, etc.) at all times in which to be reached.
Ability to adapt and respond to different people and situations through a trauma-informed lens
Support and uphold the mission, beliefs and values of the Coordinated Care Agency and the Archdiocesan Housing Authority.
Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
Criminal history background checks are required prior to employment.

Nice To Haves

Experience in janitorial or custodial work preferred
A valid Driver’s License and an acceptable driving record per agency driving policy.
Knowledge and experience with crisis intervention.
Previous experience working with people experiencing homelessness.
Lived experience with homelessness, mental health, and/or substance use.
Previous work experience in programs that work with high-needs participants.
CPR/First Aid training.

Responsibilities

Perform routine scheduled cleaning duties: sweep, mop, and wash walls.
Clean bathrooms, food serving area, and other common areas to building standards.
Stock and assist with communicating inventory.
Facilitate, pack, label, and store previous & current client belongings.
Prepare vacant units for occupancy.
Maintain a clean exterior of the building.
Assist building maintenance staff and maintenance vendors as needed.
Remove garbage and recycling from the building following all safe trash removal protocols and wash trash cans.
Regularly lift and carry supplies, donations, furnishing, etc.
Ability to respond to urgent janitorial needs/requests/emergencies
Assist program staff in ensuring occupied units meet Health and Quality standards. As identified, participate in joint clean-up and/or hoarding safety efforts.
Model interpersonal and living skills for clients.
Enforce building and program rules, including bar policy.
Support a positive, team-oriented work environment.
Perform other job-related duties as assigned.
Alert management to non-maintenance concerns.
Observe/follow guidelines on the confidentiality rights of residents and respect their privacy.
Maintain cooperative relationships with businesses in the surrounding neighborhood.
Contribute to the mission of Catholic Community Services
Contribute to and support a positive, team-oriented work environment.
Work in-person at a program and attend required in-person agency meetings.