Custodial Worker Supervisor

National Park Service•Saint Louis, MO

13d•Onsite

About The Position

The Custodial Worker Supervisor oversees custodial and janitorial work at Gateway Arch National Park in Saint Louis, Missouri, including the Gateway Arch, Visitor Center, Museum of Westward Expansion, Old Courthouse, Dispatch Center, and Grounds Maintenance and Ranger Station Facility. At the full-performance level (WS-04), the supervisor coordinates with the Facilities Operations Supervisor to develop and direct the housekeeping program and determine maintenance, staffing, supply, and safety requirements. The role includes preparing budgets and cost details; preparing requisitions with specifications; and tracking inventory and purchase costs. The supervisor determines subordinate duties, develops position descriptions and performance standards, provides feedback and annual performance reports, counsels employees, and addresses complaints within their authority. They work with the supervisor on complex issues, implement minor disciplinary measures, and identify and provide for employee training and development needs. The position is permanent and full-time. Employees must wear a uniform, for which a uniform allowance is provided, and may be required to complete a supervisory probationary period. A one-year probationary period applies, during which continued employment is evaluated and must be certified in writing to continue.

Requirements

Must be a U.S. Citizen or National.
Must successfully pass a background investigation and favorable adjudication.
Males born after 12-31-59 must be registered for Selective Service.
Must participate in Direct Deposit and successfully pass E-Verify employment verification.
Must wear a uniform and comply with uniform standards.
Must be at least 18 years old, or meet one of the specified qualifying conditions for employment at age 16 or 17.
Must be at least 18 years old and possess a valid state driver's license to operate government vehicles.
Must serve a one-year probationary period; continued employment requires written certification that it advances the public interest.
Must demonstrate ability to lead or supervise (screen-out factor), work practices, ability to use and maintain tools and equipment, dexterity and safety, and ability to interpret instructions and specifications.
Resume must document experience and training relevant to the duties and job-related factors; job titles alone are not sufficient evidence.
Must meet at least 2 points on the screen-out element(s) and obtain an average of at least 2 points on all job elements to be considered qualified.
Must have experience assisting in leading a team in custodial services and motor vehicle operations, including input into hiring and performance, custodial work and waste/recycling collection, work standards and assignments, janitorial tools and techniques, chemical safety, and supply inventory and materials handling.
Education cannot substitute for experience for Federal Wage System positions.

Responsibilities

Coordinate with the Facilities Operations Supervisor to develop and direct the overall housekeeping program.
Determine maintenance, personnel, supply, and safety requirements.
Prepare and develop budgets using required management formats, including detailed costs for personal services, materials, and equipment.
Prepare requisitions with detailed specifications for materials, tools, services, and equipment; track inventory and maintain purchase-cost records.
Determine subordinate duties and develop position descriptions and performance standards.
Counsel subordinates about performance and conduct, provide periodic feedback, and complete annual performance reports.
Resolve employee complaints when possible and within the scope of knowledge; consult the supervisor on complex issues.
Implement minor disciplinary measures, including warnings and reprimands.
Identify employee training and development needs and provide training or make arrangements for it.
Assist in leading custodial services and motor vehicle operations, including providing input on hiring and employee performance.
Perform and help ensure custodial services meet standards, including solid waste and recycling collection.
Provide input on establishing and adjusting work assignments and routes to ensure services are delivered where and when needed.
Perform janitorial services using appropriate tools and techniques and safely handle and store chemicals.
Provide input on custodial supply inventory and safely handle, store, and transport materials.