Custodial Manager

FACILITIES PERFORMANCE GROUP LLC•Memphis, TN

8d•Onsite

About The Position

The Custodial Manager is responsible for overseeing the work of custodial staff, ensuring adherence to established standards and procedures. This role involves planning work schedules, conducting facility inspections, and making recommendations for improvements and equipment needs. The manager also reviews employee performance, manages inventory, and investigates new cleaning methods. They are responsible for directing assistant managers and supervisors in reporting repairs, ensuring proper equipment usage, and coordinating staff vacations and training. The position also involves employee counseling, disciplinary actions, and potentially conducting on-the-job and safety training. Participation in the company's ISO business philosophy and facilitating its implementation into daily activities are key aspects of the role, setting the standard for continuous quality service. The manager assists in coordinating Safety Committee objectives and developing local safety programs.

Requirements

High school diploma or general education degree (GED) preferred.
A minimum of five(5) years of related experience within the last seven (7) years in a similar service related position.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of clients, employees of organization or general public.
Must have the ability to give and receive clear instructions to perform the responsibilities of the job.
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American weight, measurement and volume.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Must have the ability to make decisions that are practical and well thought out relying on short and long-term memory capabilities.
All licenses and industry certifications as required by local and/or state jurisdictions.
A valid Driver's License is required.
Ability to operate all trade tools and equipment.
Must have experience or knowledge of the various cleaning techniques as defined by the industry.
Near (clear vision at 20” or less)
Far (clear vision at 20’ or more)
Depth Perception (3 dimensional vision)
Color (ability to identify and distinguish colors)
Peripheral (ability to see right, left, up, or down while eyes are fixed on a point)
Ability to Adjust Focus (ability to bring an object into sharp focus)

Nice To Haves

Ability to speak multiple languages is a plus.
A valid Commercial Driver's license is a plus.

Responsibilities

Monitors established standards and procedures for work of custodial staff.
Plans work schedules to ensure adequate service.
Conducts formal and informal inspections, evaluates physical condition of facilities and completes weekly inspection reports to clients.
Submits recommendations to management for painting, repairs, relocation of equipment, reallocation of space and purchases of new equipment.
Reviews employee performance evaluation recommendations from subordinate supervisory personnel and/or may prepare and perform employee performance evaluations.
Inventories supplies and equipment daily.
Investigates new and improved cleaning instruments and methods.
Monitors attendance rosters of subordinate personnel.
Monitors schedules and coordinates vacations with his/her staff.
Ensures that each employee has the necessary tools and equipment and that all equipment is in safe and proper working condition.
Directs Assistant Managers and Supervisors in proper procedures to report all repairs to client’s facilities through client’s work order system, Maintenance Control and Information Center.
Ensures that each employee using company equipment does not abuse the equipment.
Assists supervisory personnel in scheduling of all projects and relief work, and in maintaining project calendar.
Ensures that employees using company or client’s equipment are properly trained and have proper license to operate tugs, forklifts and company equipment.
Performs employee counseling and takes appropriate disciplinary action as required by the Human Resources department.
May conduct supervisory on-the-job training and safety training.
Participates in the ISO business philosophy for the company.
Facilitates implementation of ISO practices into daily activities of all subordinate personnel.
Sets the standard for providing continuous quality services to the client.
Must be certified as an ISO auditor by attending a 2-day training seminar.
Assists the Assistant Facility Manager and/or Facility Manager in the coordination of the Safety Committee objectives and purposes.
Provides input and direction into the development, implementation and follow through of the local safety program and implementation of all safety programs as adopted by the Company.
Manages Custodial Supervisors who are responsible for the work performance of custodians during their respective shift in the Custodial Department.
Is responsible for the overall direction, coordination and evaluation of this unit.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities may include: training employees; planning, assigning and directing work; appraising performance; addressing employees’ and client’s complaints and resolving problems.