Culinary Host - Denver (Seasonal Full Time, March to November 2027)

Rocky Mountaineer • Denver, CO

5d • Onsite

About The Position

The Culinary Host delivers exceptional guest experiences aboard Canyon Spirit rail journeys between Colorado and Utah. Reporting to the Guest Services Manager, the role prepares and presents upscale meals, engages with guests, and supports efficient galley operations. The Culinary Host provides personalized service, maintains high culinary and safety standards, and contributes to a collaborative onboard culture while supporting the health and safety of guests, colleagues, the public, property, and the environment.

This position is designated Safety Alert and periodically requires access to an active railway area, where impaired performance could result in a significant incident. It is a seasonal full-time role operating from March through November 2027. Team members may travel away from their home base for 12–15 days in a three-week period, with back-to-back trips possible depending on operational demands.

Requirements

• High school diploma or GED.
• Fluency in English.
• Complete the Utah Food Handler and Utah On-Premise Alcohol Server permits.
• Proficiency with Microsoft Office applications.
• Valid identification meeting domestic travel requirements, such as a state ID, driver's license, or passport.
• At least 21 years of age.
• Legally authorized to work in the United States for the operating season from March through November.
• Ability to work weekends and holidays.
• Ability to work long days and travel away from home base for 12–15 days in a three-week period; back-to-back trips may be required.
• Physical endurance and emotional resilience, including the ability to stoop, lift, kneel, bend, crouch, and climb frequently, and to lift and carry up to 50 pounds (23 kg).
• Strong interpersonal, communication, and guest-engagement skills, including speaking to groups and individuals.
• Attention to detail, sound judgment, and a proactive, solution-oriented mindset.
• Ability to work independently and collaboratively while adapting to changing circumstances and priorities.
• A professional, polished, accountable, and respectful approach to work.

Nice To Haves

• Additional language skills.
• First aid certification.
• Previous culinary, cooking, serving, or hospitality experience.

Responsibilities

• Engage with guests, explain menu offerings, manage orders, accommodate dietary requirements, allergies, and preferences, and make informed recommendations.
• Prepare, plate, and present meals in accordance with Canyon Spirit recipes, menus, and presentation standards.
• Coordinate service timing with management and the onboard team.
• Conduct food audits and report concerns about quality, presentation, packaging, or inventory to leadership.
• Take ownership of resolving guest concerns and creating memorable interactions.
• Maintain an organized, efficient, and sanitary galley.
• Wash and sanitize dishes, equipment, utensils, and workspaces.
• Monitor food, supply, product, and equipment inventory; reconcile inventory at the beginning and end of each journey and identify ways to improve efficiency and reduce waste.
• Support composting and sustainability initiatives.
• Follow company safety, security, food handling, alcohol service, HACCP, and regulatory requirements.
• Apply food preparation, sanitation, temperature-control, cross-contamination prevention, PPE, and equipment-maintenance practices.
• Identify risks, report safety concerns promptly, and support the well-being of guests and team members.
• Build positive relationships and collaborate with onboard colleagues across railcars and rotating teams.
• Share information about inventory, safety, cleanliness, and operational priorities.
• Support onboarding and training of new team members and remain receptive to feedback.
• Use company communication platforms, including Microsoft Teams, Outlook, Connecteam, and SharePoint.

Benefits

• Group benefits plan for team members regularly working at least 30 hours per week.
• Health benefits.
• Railroad Retirement Act benefits, including retirement, survivor, unemployment, sickness, and disability benefits.
• Business travel accident insurance and business travel emergency medical insurance.
• Vacation time, sick time, and company holiday pay.
• 401(k) plan with employee contributions only.
• Friends and family rail ticket and package discounts.
• Seasonal wage increases.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED