Culinary Associate II - Culinary/Nutrition

Kettering Health•Kettering, OH
•Onsite

About The Position

The Culinary Associate II supports patient care and operational reliability by preparing, assembling, and serving food in accordance with safety and quality standards. The role helps maintain a clean, sanitary, and welcoming environment and interacts with patients, staff, and visitors to promote a positive dining experience. The position performs other duties as assigned, with all responsibilities carried out in alignment with Kettering Health’s mission, vision, values, and B Safe program. The role includes food preparation and service, operation and upkeep of kitchen equipment and work areas, food safety and infection control, accurate documentation, restocking, customer service, cash handling as assigned, and assistance with catering, retail, and special events. It also requires adherence to organizational policies, regulatory requirements, and quality standards, including HIPAA and patient confidentiality when applicable.

Requirements

  • Basic food preparation and service techniques.
  • Knowledge of food safety and sanitation standards, such as HACCP.
  • Ability to operate kitchen equipment safely.
  • Effective verbal communication and customer service skills.
  • Ability to follow instructions and standardized recipes.
  • Basic math and cash handling skills.
  • Attention to detail.
  • Ability to work collaboratively in a team environment.
  • Ability to maintain accurate records and documentation.

Nice To Haves

  • High school diploma or GED.
  • One year of experience in healthcare or institutional food service.
  • Six months of experience in food service, hospitality, or customer service, or an equivalent combination of experience and training.
  • ServSafe® Food Protection Manager Certification.
  • Ability to obtain ServSafe® Food Handler or equivalent food safety certification within six months of hire, if not already held.

Responsibilities

  • Prepare, assemble, and serve food and beverages for patients, staff, and visitors according to standardized recipes and portion guidelines.
  • Operate, clean, and maintain kitchen equipment and work areas to meet sanitation and safety standards.
  • Follow food safety and infection control protocols, including proper food storage, handling, and temperature monitoring.
  • Accurately and promptly document food temperatures, refrigerator/freezer readings, and other required records.
  • Restock supplies and maintain organized workstations to support efficient food service operations.
  • Interact courteously and professionally with patients, staff, and visitors, responding to requests and resolving basic concerns.
  • Operate cash registers, process transactions, and follow accurate cash handling procedures as assigned.
  • Assist with catering, retail, and special event food service as needed.
  • Follow organizational policies, regulatory requirements, and quality standards, including HIPAA and patient confidentiality when applicable.
  • Promptly report equipment malfunctions, safety hazards, or supply shortages to appropriate personnel.
  • Participate in ongoing training and quality improvement initiatives related to food service operations.
  • Assist team members with additional duties or coverage as needed to ensure continuous service.
  • Use PPE and wash hands according to KHN policies.
  • Provide excellent customer service to internal and external customers according to KHN standards.
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