About The Position

The Culinary Associate II supports patient care and operational reliability by preparing, assembling, and serving food in accordance with safety and quality standards. The role helps maintain a clean, sanitary, and welcoming environment and interacts with patients, staff, and visitors to promote a positive dining experience. The position carries out responsibilities in alignment with Kettering Health’s mission, vision, values, and B Safe program, and performs other duties as assigned.

Requirements

  • No required education.
  • No required work experience.
  • Basic food preparation and service techniques.
  • Knowledge of food safety and sanitation standards, such as HACCP.
  • Ability to operate kitchen equipment safely.
  • Effective verbal communication and customer service skills.
  • Ability to follow instructions and standardized recipes.
  • Basic math and cash-handling skills.
  • Attention to detail.
  • Ability to work collaboratively in a team environment.
  • Ability to maintain accurate records and documentation.

Nice To Haves

  • High school diploma or GED.
  • One year of experience in healthcare or institutional food service.
  • Six months of experience in food service, hospitality, or customer service, or an equivalent combination of experience and training.
  • ServSafe® Food Protection Manager Certification.
  • Ability to obtain ServSafe® Food Handler or equivalent food safety certification within six months of hire, if not already held.

Responsibilities

  • Prepare, assemble, and serve food and beverages for patients, staff, and visitors according to standardized recipes and portion guidelines.
  • Operate, clean, and maintain kitchen equipment and work areas to meet sanitation and safety standards.
  • Follow food safety and infection control protocols, including proper food storage and handling and temperature monitoring.
  • Accurately and promptly document food temperatures, refrigerator and freezer readings, and other required records.
  • Restock supplies and keep workstations organized to support efficient food service operations.
  • Interact courteously and professionally with patients, staff, and visitors, respond to requests, and resolve basic concerns.
  • Operate cash registers, process transactions, and follow cash-handling procedures as assigned.
  • Assist with catering, retail, and special-event food service as needed.
  • Follow organizational policies, regulatory requirements, and quality standards, including HIPAA and patient confidentiality when applicable.
  • Promptly report equipment malfunctions, safety hazards, or supply shortages to appropriate personnel.
  • Participate in ongoing training and quality-improvement initiatives related to food service operations.
  • Assist team members with additional duties or coverage as needed to ensure continuous service.
  • Use personal protective equipment according to Culinary and Nutrition Care policy.
  • Provide excellent customer service to internal and external customers according to KHN standards.
  • Wash hands according to KHN policy.
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