CSR Lead

SBM Management Services • Issaquah, WA

1d

About The Position

The CSR Lead is responsible for cleanliness and sanitation in assigned areas and provides work direction to custodial staff as directed by the Custodial Supervisor. The role performs janitorial duties, supports staff scheduling and training, maintains supplies and equipment, and helps ensure quality, service, and safety standards. The ability to drive to various work locations, customer sites, or company facilities may be necessary.

Requirements

• High school diploma or GED.
• 1 to 2 years of related experience.
• CPR/AED/First Aid certification.
• Completed all safety and task training certification.
• A valid driver’s license may be required based on business needs; employees who drive as part of their duties must maintain an acceptable Motor Vehicle Record and meet company driving eligibility requirements.
• Ability to read and interpret instructions, procedures, manuals, and other documents.
• Strong verbal and written communication skills.
• Knowledge of cleaning methods and equipment, and willingness to share that knowledge with the team.
• Knowledge of the upkeep and care of cleaning equipment.
• Knowledge of cleaning compounds and chemicals and their safe, efficient use.
• Ability to lift and/or move up to 35 pounds.

Nice To Haves

• Forklift certification may be required.

Responsibilities

• Perform janitorial duties and all duties listed on the daily schedule.
• Provide work direction and assistance to custodians as directed by the Custodial Supervisor.
• Assist the Custodial Supervisor with scheduling and training staff as needed.
• Operate motorized cleaning equipment.
• Track equipment inventory, maintenance, and repairs.
• Schedule cleanups and repairs as needed.
• Maintain daily upkeep of assigned areas.
• Track and maintain supplies inventory.
• Assist the Custodial Supervisor with purchasing cleaning supplies and equipment.
• Perform quality, service, and safety inspections.
• Report incidents and hazardous conditions to the supervisor.
• Report employee personnel and customer issues to the supervisor.
• Monitor employees’ proper use of personal protective equipment and supplies.
• Correct at-risk behavior and report it to the supervisor immediately.
• Provide recommendations for corrective action on areas that need improvement.

Benefits

• Comprehensive benefit packages are offered; details are available on SBM’s website.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED