CSR Lead

SBM Offshore•Walpole, MA

15h

About The Position

The CSR Lead is responsible for cleanliness and sanitation in assigned areas and provides work direction to custodial staff as directed by the Custodial Supervisor. The role performs janitorial work, maintains assigned areas and cleaning supplies and equipment, and helps coordinate staff training, scheduling, inspections, and corrective actions. The position may require travel to work locations, customer sites, or company facilities.

Requirements

High school diploma or GED.
1 to 2 years of related experience.
CPR/AED/First Aid certification.
Completion of all safety and task training certification.
A valid driver’s license may be required based on business needs; employees who drive for work must maintain an acceptable Motor Vehicle Record and meet company driving eligibility requirements.
May be required to be forklift certified.
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment, and willingness to share that knowledge with the team.
Knowledge of the upkeep and care of cleaning equipment.
Knowledge of cleaning compounds and chemicals and their safe, efficient use.
Ability to lift and/or move up to 35 pounds.

Responsibilities

Perform janitorial duties and all tasks listed on the daily schedule.
Provide work direction and assistance to custodians as directed by the Custodial Supervisor.
Assist the Custodial Supervisor with staff scheduling and training as needed.
Operate motorized cleaning equipment.
Track equipment inventory, maintenance, and repairs; schedule cleanups and repairs as needed.
Maintain the daily upkeep of assigned areas and track and maintain supplies inventory.
Assist the Custodial Supervisor with purchasing cleaning supplies and equipment.
Perform quality, service, and safety inspections.
Report incidents, hazardous conditions, employee personnel issues, and customer issues to the supervisor.
Monitor employees’ proper use of personal protective equipment and supplies; correct at-risk behavior and immediately report it to the supervisor.
Provide recommendations for corrective action in areas needing improvement.
Drive to various work locations, customer sites, or company facilities if necessary to perform essential job functions.