CSR LEAD

SBM Offshore•Cary, NC

About The Position

The CSR Lead is responsible for the cleanliness and sanitation of assigned areas and provides work direction to custodial staff as directed by the Custodial Supervisor. The role performs janitorial duties, supports staff scheduling and training as needed, operates motorized cleaning equipment, tracks supplies and equipment, and conducts quality, service, and safety inspections. The position reports incidents, hazards, and employee or customer issues to the supervisor, monitors safe work practices, and recommends corrective action for areas needing improvement. Driving to various work locations, customer sites, or company facilities may be necessary. The position requires a high school diploma or GED and 1 to 2 years of related experience. CPR/AED/First Aid certification and completed safety and task training certifications are required. A valid driver's license may be required based on business needs, and forklift certification may be required. Compensation is $17.50 per hour. SBM states that comprehensive benefit packages are offered, with details available on its careers website.

Requirements

  • High school diploma or GED.
  • 1 to 2 years of related experience.
  • CPR/AED/First Aid certification.
  • Completed all safety and task training certification.
  • A valid driver's license may be required based on business needs; employees who drive for their job must maintain an acceptable Motor Vehicle Record and meet company driving eligibility requirements.
  • Ability to read and interpret instructions, procedures, manuals, and other documents.
  • Strong verbal and written communication skills.
  • Knowledge of cleaning methods and equipment, and willingness to share that knowledge with the team.
  • Knowledge of the upkeep and care of cleaning equipment.
  • Knowledge of cleaning compounds and chemicals and their safe, efficient use.
  • Ability to lift and/or move up to 35 pounds.

Nice To Haves

  • Forklift certification may be required.

Responsibilities

  • Perform janitorial duties and all duties listed on the daily schedule.
  • Provide work direction and assistance to custodians as directed by the Custodial Supervisor.
  • Assist the Custodial Supervisor with scheduling and training staff as needed.
  • Operate motorized cleaning equipment.
  • Track equipment inventory, maintenance, and repairs.
  • Schedule cleanup and repairs as needed.
  • Maintain daily upkeep of assigned areas.
  • Track and maintain supplies inventory.
  • Assist the Custodial Supervisor in purchasing cleaning supplies and equipment.
  • Perform quality, service, and safety inspections.
  • Report incidents and hazardous conditions to the supervisor.
  • Report employee personnel and customer issues to the supervisor.
  • Monitor employees for proper use of personal protective equipment and supplies.
  • Correct at-risk behavior and report it to the supervisor immediately.
  • Provide recommendations for corrective action on areas that need improvement.

Benefits

  • Comprehensive benefit packages; details are available on SBM's website.
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