CSR Lead

SBM Management Services•Newark, DE

About The Position

The CSR Lead is responsible for the cleanliness and sanitation of assigned areas and provides work direction to custodial staff as directed. The role performs janitorial duties, supports the Custodial Supervisor with staffing and supply needs, and helps ensure work is completed safely and to quality standards. Driving to various work locations, customer sites, or company facilities may be necessary.

Requirements

High school diploma or GED.
One to two years of related experience.
CPR/AED/First Aid certification.
Completed all safety and task training certification.
A valid driver's license may be required based on business needs; employees who drive for work must maintain an acceptable Motor Vehicle Record and meet company driving eligibility requirements.
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment, and willingness to share that knowledge with the team.
Knowledge of the upkeep and care of cleaning equipment.
Knowledge of cleaning compounds and chemicals and their safe, efficient use.
Ability to lift and/or move up to 35 pounds.

Nice To Haves

Forklift certification may be required.

Responsibilities

Perform janitorial duties and all duties listed on the daily schedule.
Provide work direction and assistance to custodians as directed by the Custodial Supervisor.
Assist the Custodial Supervisor with scheduling and training staff as needed.
Operate motorized cleaning equipment.
Track equipment inventory, maintenance, and repairs; schedule cleanup and repairs as needed.
Maintain daily upkeep of assigned areas and track and maintain supplies inventory.
Assist the Custodial Supervisor with purchasing cleaning supplies and equipment.
Perform quality, service, and safety inspections.
Report incidents, hazardous conditions, employee personnel issues, and customer issues to the supervisor.
Monitor employees’ proper use of personal protective equipment and supplies; correct at-risk behavior and immediately report it to the supervisor.
Provide recommendations for corrective action on areas that need improvement.
Drive to various work locations, customer sites, or company facilities when necessary to perform essential job functions.