Cross Functional Store Manager

CarMax • Peoria, IL

4d • $65,800 - $115,200 • Onsite

About The Position

As a Cross Functional Store Manager in Training at CarMax, you will lead and develop a team of 10–15 associates across multiple business areas to deliver a world-class customer experience. This role drives sales performance, operational excellence, and associate engagement. You will stay actively involved in the sales process, foster learning through training, ensure consistent execution of CarMax policies, and strategize to meet store budgets and performance metrics.

The role includes planning and managing daily operations, analyzing and presenting business results, overseeing training across sales, service, merchandising, and operations, and ensuring compliance with asset protection, risk management, operational standards, and Environmental, Health and Safety requirements. The position is based at the Bloomington, Illinois store. The annual salary range is $65,800–$115,200, with possible bonus and equity eligibility.

Requirements

• Strong problem-solving and collaboration skills to address complex challenges effectively.
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Exceptional communication skills for engaging associates and customers.
• Proven ability to model and encourage exceptional team behaviors while making independent business decisions.
• Flexibility to work rotating schedules, including nights, weekends, and holidays.
• Willingness to travel occasionally for meetings, training, and special assignments.
• Valid driver’s license meeting CarMax safety standards.

Responsibilities

• Develop and execute strategies to achieve store budgets and performance metrics aligned with corporate goals.
• Plan and manage daily operations, monitor staffing levels, and adjust staffing proactively so associates have the tools and training to deliver a seamless customer experience.
• Analyze and present business results to the Location General Manager and other stakeholders.
• Lead associate development and engagement, providing timely feedback and performance management.
• Oversee training across sales, service, merchandising, and operations to maximize execution and minimize risk.
• Ensure compliance with asset protection, risk management, and operational standards while driving process improvements.
• Manage the Environmental, Health and Safety program for the department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

• Paid sick time, with eligible associates able to earn up to 48 hours per year.
• Paid vacation time, with eligible associates receiving between 80 and 200 hours per year after a 90-day waiting period, depending on years of continuous service.
• Six paid scheduled holidays per year and one floating holiday for eligible associates.
• Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
• Paid time away for full-time salaried associates, with no specified limit and subject to manager approval.
• May be eligible for bonus and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed