Cross Functional Store Manager

CarMax • Stockton, CA

4d • Onsite

About The Position

As a Cross Functional Store Manager in Training at CarMax, you will lead and develop a team of 10–15 associates across multiple business areas to deliver a world-class customer experience. The role supports sales performance, operational excellence, and associate engagement. You will stay actively involved in the sales process, foster learning through training, and ensure consistent execution of CarMax policies. You will also develop strategies to meet store budgets and performance metrics while helping improve the customer experience and supporting team success.

The position includes responsibility for daily operations, associate development and performance management, business-result analysis, and training across sales, service, merchandising, and operations. It also includes responsibility for the Environmental, Health and Safety program for the department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and personal protective equipment.

CarMax is the nation’s largest used-car retailer, with over 250 store locations and over 30,000 associates. The company describes its work as focused on customer experience, innovation, and community. The role is based at the Stockton North store in Stockton, California.

Requirements

• Strong problem-solving and collaboration skills.
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Exceptional communication skills for engaging associates and customers.
• Ability to model and encourage exceptional team behaviors while making independent business decisions.
• Flexibility to work rotating schedules, including nights, weekends, and holidays.
• Willingness to travel occasionally for meetings, training, and special assignments.
• Valid driver’s license that meets CarMax safety standards.

Responsibilities

• Develop and execute strategies to achieve store budgets and performance metrics aligned with corporate goals.
• Plan and manage daily operations, monitor staffing levels, and adjust staffing proactively.
• Ensure associates have the tools and training needed to deliver a seamless customer experience.
• Analyze and present business results to the Location General Manager and other stakeholders.
• Lead associate development and engagement by providing timely feedback and performance management.
• Oversee training across sales, service, merchandising, and operations to maximize execution and minimize risk.
• Ensure compliance with asset protection, risk management, and operational standards while driving process improvements.
• Manage the Environmental, Health and Safety program for the department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

• Eligible associates may earn up to 48 hours of sick time per year, accrued each pay period.
• Eligible associates may receive between 80 and 200 hours of vacation time per year after a 90-day waiting period, depending on years of continuous service.
• Eight hours of pay for each of six scheduled paid holidays per year, plus one floating holiday.
• Holiday Premium Pay may be available to eligible associates who work on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away, with no specified limit, as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holiday, subject to manager approval.
• May be eligible for bonus and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed