Cross Functional Store Manager

CarMax•Stockton, CA
•$79,000 - $138,300•Onsite

About The Position

As a Cross Functional Store Manager in Training at CarMax, you will lead and develop a team of 10–15 associates across multiple business areas to deliver a world-class customer experience. The role drives sales performance, operational excellence, and associate engagement. You will remain actively involved in the sales process, build a culture of learning through training, and ensure consistent execution of CarMax policies. You will also develop strategies to meet store budgets and performance metrics and empower your team to succeed. CarMax describes itself as the nation’s largest used-car retailer, with more than 250 store locations and more than 30,000 associates. The company emphasizes customer experience, innovation, transparency, integrity, and community involvement.

Requirements

  • Strong problem-solving and collaboration skills to address complex challenges effectively.
  • Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
  • Exceptional communication skills for engaging associates and customers.
  • Proven ability to model and encourage exceptional team behaviors while making independent business decisions.
  • Flexibility to work rotating schedules, including nights, weekends, and holidays.
  • Willingness to travel occasionally for meetings, training, and special assignments.
  • Valid driver’s license meeting CarMax safety standards.

Responsibilities

  • Develop and execute strategies to achieve store budgets and performance metrics aligned with corporate goals.
  • Plan and manage daily operations, monitor staffing levels, adjust proactively, and ensure associates have the tools and training needed to deliver a seamless customer experience.
  • Analyze and present business results to the Location General Manager and other stakeholders.
  • Lead associate development and engagement by providing timely feedback and performance management.
  • Oversee training across sales, service, merchandising, and operations to maximize execution and minimize risk.
  • Ensure compliance with asset protection, risk management, and operational standards while driving process improvements.
  • Be responsible for the Environmental, Health and Safety (EH&S) program for the department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

  • May be eligible for bonus and equity.
  • Paid sick time: up to 48 hours per year accrued per pay period for eligible full-time hourly or commission/incentive-eligible associates.
  • Vacation time: 80 to 200 hours per year after a 90-day waiting period for eligible full-time hourly or commission/incentive-eligible associates, depending on years of continuous service.
  • Paid scheduled holidays: six per year plus one floating holiday for eligible full-time hourly or commission/incentive-eligible associates.
  • Holiday Premium Pay when eligible associates work on a scheduled holiday due to business need.
  • Full-time salaried associates receive paid time away, with no specified limit, as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
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