Cross Dock Supervisor

TA Dispatch•San Diego, CA

4d•Onsite

About The Position

The Cross Dock Supervisor supports inbound and outbound warehouse and cross-dock operations at TA Services. The role processes warehouse transactions, checks freight and documentation for accuracy, coordinates freight movement with third-party logistics personnel, resolves shipment and system issues, and maintains complete shipping records. The work takes place in a fast-paced warehouse and cross-dock environment, with frequent interaction with warehouse associates, 3PL providers, carriers, and customers. The position requires regular walking through warehouse and dock areas and working around moving equipment and varying temperatures while following safety procedures. First- and second-shift options are available; flexible hours, overtime, or weekend work may be required to support operations.

Requirements

High school diploma or GED.
At least two years of experience in warehouse, cross-dock, transportation, or logistics operations.
Experience using Warehouse Management Systems (WMS).
Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
Experience coordinating shipments with carriers and third-party logistics providers.
Ability to interpret bills of lading, packing lists, and manifests.
Strong attention to detail and organizational skills.
Excellent verbal and written communication skills.
Problem-solving and decision-making abilities in a fast-paced environment.
Customer focus and ability to build positive working relationships with internal and external partners.
Adaptability, dependability, and ability to manage changing priorities while meeting operational deadlines.
Ability to work flexible hours, including overtime or weekends as required, and follow safety procedures in warehouse and dock areas.

Nice To Haves

Experience using Körber WMS.

Responsibilities

Process inbound receiving and outbound shipping transactions accurately in the Warehouse Management System (WMS).
Audit freight against packing lists, bills of lading, and shipping manifests to verify inventory accuracy and compliance.
Coordinate cross-dock operations with third-party logistics personnel, including freight flow and trailer loading and unloading.
Address shipping discrepancies, damaged freight, and system-related issues using customer portals and internal processes.
Maintain complete and accurate shipping documentation, digital records, and photographic evidence of non-compliant shipments according to company standards.