Cross Dock Supervisor

TA Dispatch • Brownstown Township, MI

9d

About The Position

TA Services is hiring a Cross Dock Supervisor to support warehouse and cross dock operations. The role processes inbound receiving and outbound shipping transactions in a Warehouse Management System (WMS), verifies freight and shipping documentation, and coordinates freight flow and trailer loading and unloading with third-party logistics personnel. The supervisor serves as a primary contact for shipping discrepancies, damaged freight, and system-related issues, and maintains accurate shipping documentation and records.

The position operates in a fast-paced warehouse and cross dock environment with regular interaction with warehouse associates, third-party logistics providers, carriers, and customers. It involves walking throughout warehouse and dock areas, working around moving equipment and varying temperatures, and following safety procedures. Flexible hours, including overtime or weekends as needed, are required. The position is available on first or second shift.

Requirements

• High school diploma or GED.
• At least two years of experience in warehouse, cross dock, transportation, or logistics operations.
• Experience using Warehouse Management Systems (WMS).
• Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
• Experience coordinating shipments with carriers and third-party logistics providers.
• Ability to interpret shipping documentation, including bills of lading, packing lists, and manifests.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Problem-solving and decision-making abilities in a fast-paced environment.
• Customer-focused approach and ability to build positive working relationships with internal and external partners.
• Adaptability, dependability, and ability to manage changing priorities while meeting operational deadlines.
• Availability to work flexible hours, including overtime or weekends as required.

Nice To Haves

• Experience with Körber WMS.

Responsibilities

• Process inbound receiving and outbound shipping transactions accurately in the Warehouse Management System (WMS).
• Audit freight against packing lists, bills of lading, and shipping manifests to ensure inventory accuracy and compliance.
• Coordinate cross dock operations with third-party logistics personnel, including freight flow and trailer loading and unloading.
• Act as the primary point of contact for shipping discrepancies, damaged freight, and system-related issues, using customer portals and internal processes.
• Maintain complete and accurate shipping documentation, digital records, and photographic evidence of non-compliant shipments according to company standards.

Benefits

• Accrue up to five days of PTO in the first year.
• Two weeks of vacation, plus one week of PTO accrued on the first anniversary.
• Medical, dental, vision, life insurance, and disability coverage.
• Doc-On-Demand.
• Tuition reimbursement.
• Paid volunteer day.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED