Cross Dock Supervisor

PS Logistics•Brownstown Charter Township, MI
•Onsite

About The Position

The Cross Dock Supervisor manages warehouse transactions and cross-dock operations, helping ensure accurate inventory, compliant shipping documentation, and efficient freight flow. The role works with warehouse associates, third-party logistics providers, carriers, and customers in a fast-paced warehouse and cross-dock environment. It involves regular walking throughout warehouse and dock areas and working around moving equipment and varying temperatures while following safety procedures. The position is available on first or second shift and requires flexible hours, including overtime or weekends as needed to support inbound and outbound operations.

Requirements

  • High school diploma or GED.
  • At least two years of experience in warehouse, cross-dock, transportation, or logistics operations.
  • Experience using Warehouse Management Systems (WMS).
  • Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
  • Experience coordinating shipments with carriers and third-party logistics providers.
  • Ability to interpret bills of lading, packing lists, and manifests.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Effective problem-solving and decision-making abilities in a fast-paced environment.
  • Customer-focused approach and ability to build positive working relationships with internal and external partners.
  • Adaptability, dependability, and ability to manage changing priorities while meeting operational deadlines.
  • Availability for flexible hours, including overtime or weekends as required.

Nice To Haves

  • Experience with Körber WMS.

Responsibilities

  • Process inbound receiving and outbound shipping transactions accurately in the Warehouse Management System (WMS).
  • Audit freight against packing lists, bills of lading, and shipping manifests to ensure inventory accuracy and compliance.
  • Coordinate cross-dock operations with third-party logistics personnel, including freight flow and trailer loading and unloading.
  • Act as the primary point of contact for shipping discrepancies, damaged freight, and system-related issues, using customer portals and internal processes.
  • Maintain complete and accurate shipping documentation, digital records, and photographic evidence of non-compliant shipments according to company standards.

Benefits

  • Accrue up to five days of PTO in the first year; two weeks of vacation plus one week of accrued PTO on the first anniversary.
  • Medical, dental, vision, life insurance, and disability insurance.
  • Doc-On-Demand.
  • Tuition reimbursement.
  • Paid volunteer day.
  • Employee Assistance Program.
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