CRM Marketing Analyst

CLEAR - Corporate•New York, NY

8h•$75,000 - $100,000•Onsite

About The Position

The CRM Marketing Analyst will drive performance across CLEAR’s lifecycle marketing channels by translating data into actionable insights and optimizing campaigns that deepen member engagement and retention. You’ll play a critical role in improving how we communicate with our members—ensuring the right message reaches the right audience at the right time.

Requirements

3+ years of experience in CRM, lifecycle marketing, marketing analytics, or a related field
Strong analytical skills with experience using SQL, Excel, or BI tools to extract and interpret data
Familiarity with CRM platforms
Experience designing experiments and translating results into actionable insights
Clear communicator who can translate complex data into compelling narratives for both technical and non-technical stakeholders

Responsibilities

Analyze CRM campaign performance across email, push, SMS, and in-app channels to identify trends, insights, and opportunities for optimization
Build and refine audience segmentation strategies to improve targeting, personalization, and lifecycle progression
Design and execute A/B tests to optimize messaging, timing, and channel strategy, driving measurable improvements in engagement and conversion
Partner cross-functionally with Product, Data, and Marketing teams to launch campaigns and enhance lifecycle journeys
Develop dashboards and reporting frameworks to track key CRM metrics and inform strategic decision-making