Crisis Unit Behavioral Health Technician (BHT) - Day or Night Shift

Current Career•Prescott Valley, AZ

2d•Hybrid

About The Position

We are seeking dedicated and compassionate individuals to join the team at Polara Health, where our mission is to provide accessible, compassionate whole person care that strengthens our community. We have BHT shifts available on day shift (7 am to 7:30 pm) or night shift (7 pm to 7:30 am). Full time BHTs work three 12-hour shifts per week and part time BHTs work one or two 12-hour shifts per week. We offer a competitive base rate plus a shift differential for nights, weekends, and holidays. Full time employees are eligible for our comprehensive benefits package, which includes options for company paid medical and dental plans. Training and advancement opportunities make Polara Health a great place to start or continue a career in behavioral health! POSITION SUMMARY Behavioral Health Technicians are mental health employees who provide hands-on care to individuals with varying degrees of mental health challenges and/or developmental disabilities. BHTs perform a vital, front-line role with clients in a variety of settings as they observe and interact with clients on days, evenings, overnights, and/or weekends. BHTs help with facilitating educational, recreational and therapeutic activities.

Requirements

21 years of age or older; or minimum 18 years old and licensed or certified under A.R.S. Title 32 and providing services within the personnel member’s scope of practice; or minimum 18 years old for select administrative positions
Must be able to provide or obtain an AZDPS Level One Fingerprint Clearance Card
Must possess a valid Driver License
CPI and CPR/First Aid certification required (training provided by Polara Health)
Bachelor’s degree in a related field or minimum of a High School Diploma or GED and four years related experience required
Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
Must be able to work independently as well as collaboratively within a team setting
Must have strong interpersonal communication, problem solving, and teambuilding skills
Must be detail oriented, have excellent organizational skills and be flexible
Must demonstrate clinical competencies essential to effective job performance
Must possess the ability to learn and/or operate relevant computer operating system environments, and the ability to operate a variety of office equipment (fax machine, copier, scanner, computer, telephone system, postage meter, etc.)
Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines

Responsibilities

Provide front-line support and assistance for clients
Orient new clients to program rules, policies and procedures as well as peer group and site staff
Organize and facilitate client activities, educational groups, and skill building groups on topics such as chemical dependency, self-esteem, anger management, life skills, social skills, and coping techniques.
Document client contacts and complete other forms required by program policy and procedure
Daily monitoring and observation of client participation in program activities including client behaviors and symptomology. Report to nursing staff regarding any concerns.
Model appropriate physical and emotional boundaries with clients and co-workers.
Provide emotional support to help clients manage negative symptoms and utilize coping strategies to enhance their quality of life and daily functioning
Conduct bed checks, rounds, and document accordingly
Monitor client’s self-administration of medications, check and document vital signs
Comply with security procedures including clothing searches, room/facility searches to maintain a safe environment per policy and procedure.
Intervene pro-actively with clients in situations where clients may be escalating emotionally and/or behaviorally using approved non-violent crisis intervention techniques, including the least restrictive interventions appropriate for the situation
Attend and participate in shift reports, site meetings, and trainings as mandated by agency policy and procedure
Communicate effectively and promote quality service within a compassionate environment by treating clients and co-workers with respect and dignity
Maintain a clean and orderly environment in all client, staff and facility areas
Transport clients in company vehicle to meetings, appointments, and/or outings
May be required to cover evening/weekend hours
Support a work climate that emphasizes collective team performance and demonstrates Polara Health’s core competencies
Show appreciation for and ability to respond to cultural differences, and adjust communication practices accordingly in order to minimize cross-cultural misunderstandings
Consistent work attendance and compliance with scheduled work hours (excludes approved FMLA absences)
Responsible for complying with Polara Health’s Corporate Compliance Program as it applies to individual job duties, the department, and the company
Comply with all Polara Health policies and procedures
Exercise due diligence to prevent, detect, and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents
Display a positive work ethic
Actively participates in performance management and coaching
Demonstrates respect for consumer confidentiality practices
Other duties as assigned