Crisis Program Supervisor

Seneca Family of Agencies•Tacoma, WA

1d•Hybrid

About The Position

The Crisis Program Supervisor manages and supervises program staff. This role is responsible for knowing and being capable of fulfilling all job duties of supervisees. The Program Supervisor provides direct support to supervisees, oversees the quality and tracking of all services and documentation, trains and onboards new staff, ensures program coverage, and is an integral part of the management team. About the Program The Mobile Response Team (MRT) is a 24/7 youth mobile crisis response program which supports youth and their families in crisis when there are concerns for immediate safety. The MRT service is intended to offer families, schools, and providers an alternative to calling 911 when law enforcement may not be necessary for the level of presenting concerns. The goal is to provide early intervention before crises escalate, to divert youth from more restrictive interventions, and reduce criminalization of mental health for youth. The Short-Term Assessment of Resources and Treatment (START) Program provides stabilization services following a crisis involving a youth within Pierce County community. The primary goals of the START Program are suicide prevention and safety planning, ongoing crisis management and development of coping skills for youth and their families along with collaboration with other treatment team providers serving the youth. The goal is to provide crisis stabilization and linkage to long-term services while providing same day crisis services in the home or community. About Seneca Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. We are committed to building a diverse staff. Our programs are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion in order to bring equity and justice to the youth and families we serve.

Requirements

Master’s degree in psychology, counseling, social work, or related subject area
Bachelor’s degree + 3 years of experience providing direct services to clients may be considered in lieu of a master’s degree.
Willing to respond to crisis situations (as needed) and be part of a rotating emergency on-call system.
TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.

Nice To Haves

On track towards post licensure (LMFT, LICSW, or LMHC) + 2 years status

Responsibilities

Perform the following personnel functions: interviewing, hiring, supervision, training, and evaluation.
Supervise a team of Bachelor's and Master's level crisis counselors and clinicians, while engaging in direct care through coverage needs.
Create and maintain supervisees’ schedules for providing direct care/support for children and families.
Support the team with Diversity, Equity, and Inclusion issues that impact their supervisees’ own professional development and those of the families receiving services.
Ensure that all supervisees are submitting accurate and timely paperwork related to the services being provided to children and families and relevant to their role.
Provide initial and ongoing training, coaching, and support to all supervisees regarding all areas of their job and responsibilities.
Participate in weekly supervision with the Program Director or designee.
Conduct weekly individual supervision of staff.
Facilitate team meetings for all members of that supervisor’s team.
Work with the Management Team to coordinate ongoing staff trainings.
Maintain flexible schedule with ability to work evenings as needed.
Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training.