Program Director - Mobile Crisis Intervention

Riverside Community Care • Milford, MA

2d • Onsite

About The Position

Riverside Community Care is seeking a Program Director to lead their Mobile Crisis Intervention (MCI) team. This role involves providing lifesaving behavioral health crisis response 24/7/365 for children, adults, and families in need. The MCI team responds rapidly to behavioral health crises, helping people stay safe, stabilize in the community, and connect to the right level of care. This is a leadership position at the front line of mental health support.

Requirements

• Master’s Degree in Psychology, Social Work or other related clinical Human Services discipline required.
• Independent clinical licensure required.
• At least five (5) years of clinical experience in a multi-disciplinary mental health setting
• Three years’ experience working within MCI required.
• Excellent communication, interpersonal and organizational skills
• Immediate computer fluency, including Microsoft Office - such as Excel
• Valid driver’s license and regular access to a reliable vehicle

Nice To Haves

• At least two years of supervisory experience in a similar mental health setting preferred.

Responsibilities

• Lead daily operations of Mobile Crisis Intervention and Jail Diversion services
• Supervise and support talented clinical staff
• Ensure high-quality, responsive, compassionate care
• Partner with community providers, hospitals, law enforcement, and system stakeholders
• Oversee documentation, billing coordination, reporting, and contract compliance
• Participate in shared 24-hour leadership on-call rotation
• Help shape and strengthen innovative crisis services in your community

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees