Crisis Navigator

Community Reach Center•Thornton, CO

49d•Hybrid

About The Position

Community Reach Center is seeking passionate and forward-thinking individuals to join their team as Crisis Navigators. This organization is dedicated to providing exceptional mental health outcomes by empowering individuals with mental health conditions and engaging with partners to make a lasting impact. They prioritize employee well-being and offer opportunities for personal and professional growth. The Crisis Navigator role involves providing clinical and support services, resource navigation, and assisting individuals in developing essential life skills. The Resource and Walk-in Crisis Center operates 24/7, offering support to those in crisis or seeking resources to prevent one. This position collaborates with emergency services to facilitate referrals and transitions to higher levels of care, requiring compassionate individuals to support clients in crisis and provide therapeutic interventions.

Requirements

Requires bachelor’s degree in psychology, Social Work, or directly related field
6 months of experience working with adults who have mental illness, particularly those individuals diagnosed with a serious and persistent mental illness preferred but not required.
Communication, organization, time management and clinical skills.
Ability to work independently in a community-based setting.
Valid Colorado Driver’s license with a clean driving record.

Nice To Haves

Bilingual Spanish preferred.

Responsibilities

Provide prevention/early intervention, care navigation, family psychoeducation, and other clinical interventions to consumers and families as appropriate to the position.
Support and closely coordinate mental health care with the consumer’s clinical care team and the primary care provider and family members as needed.
Provide brief interventions using evidence-based techniques such as Motivational Interviewing, de-escalation, or other treatments appropriate to support consumer engagement.
Document initial intervention, track patient follow-up, and clinical outcomes using an Electronic Health Record system (EHR). Document in-person and telephone encounters in the EHR, and use the system to identify and re-engage patients.
Attend collaborative treatment team meetings and reviews of consumers.
Provide therapeutic crisis intervention and emergency services as needed.
Assist eligible consumers in gaining access to needed medical, social, educational, and other services.
Provide an assessment of needs, service plan development, referrals/linkage, and monitoring/followups for consumers.
Facilitates and contributes to the accomplishment of tasks by consumers, empowers consumers to reach optimum level of achievement, and sets a positive example and provides role modeling, as well as technical expertise, to accomplish goals.
Attend and participate in group sessions, in-service education and training opportunities, meetings, conferences,and special events in order to utilize opportunities for professional growth.
Provide transportation for consumers in agency vehicles when clinically indicated.
Work closely with outside organizations on resources and care coordination.
Uses identified agency key performance indicators to track success, engagement, and other factors leading to successful completion of treatment.

Benefits

Competitive compensation
401K with matching
Wellness Program
Health Insurance Reimbursement Allocation
Medical, dental, and vision insurance
Internal Opportunities & Free trainings
Shift differential pay when applicable
Bilingual stipend pay
24/7 Employee Assistance Program to support mental health and a balanced lifestyle
Opportunity for cross-licensure sponsorship if eligible & applicable
Healthy Work Life Balance
Excellent PTO & Paid Holiday
Tuition Reimbursement
Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.