Crisis Mobile Response Clinician - Contingent/Part-Time

MONROE COMMUNITY MENTAL HEALTH AUTHORITY•Monroe, MI

22d•$35 - $43•Onsite

About The Position

The Crisis Mobile Response Clinician triages incoming behavioral health and substance use crisis calls and deploys to community settings as needed to manage consumers in crisis. Crisis response may involve assessment, engagement, de-escalation, stabilization, safety planning, service linkage and coordination, pre-screening, assessment, and hospitalization-level-of-care decisions for Monroe County Medicaid or indigent consumers under state guidelines. The clinician may ride along with law enforcement to assist with de-escalation and interfaces with community leaders, law enforcement, and other providers. The position provides crisis services for adults, children, adolescents, and families by phone and face-to-face. It conducts clinical assessments and pre-screens, coordinates referrals and services, supports emergency-service placements and follow-up, authorizes levels of care, and maintains detailed records and service documentation. The role also participates in performance improvement, required education and training, and agency-wide teamwork and compliance activities. This is a part-time position based in Monroe, Michigan. The role requires a master’s degree in social work, psychology, or counseling and a State of Michigan license in an approved discipline. Prior experience with people with mental illness or co-occurring mental illness and substance use, and experience with children with serious emotional disturbance and people with developmental disabilities, are preferred.

Requirements

Master’s degree in social work, psychology, or counseling.
State of Michigan licensure in an approved discipline, including Licensed Master’s Social Worker, Licensed Psychologist, Licensed Professional Counselor, or Licensed Marriage and Family Therapist; full, limited, and temporary limited licenses are accepted.
Demonstrated knowledge and skills to provide appropriate care for the clinical needs and ages of people served.
Knowledge of clinical needs, symptoms, and behaviors of individuals served and principles of growth and development across the life span; ability to assess and interpret data and provide age- and population-specific care.
Ability to work in a complex, detail-oriented, deadline-driven, structured environment.
Ability to hear; frequent standing and walking; and frequent lifting or carrying up to 15 pounds.
Ability to communicate effectively in person and by phone, read and interpret information, write correspondence and procedures, maintain records, solve practical problems, collect data, establish facts, draw valid conclusions, and influence others.
Proficiency in Microsoft Outlook, Word, and other applications as required, and ability to complete additional computer training.
Valid driver’s license and proof of current automobile insurance; if driving is required for the position’s duties, driving record must meet the Authority insurance carrier’s eligibility requirements.
Compliance with applicable Medicare, Medicaid, MDHHS, Joint Commission, funding-source, MCMHA, CMHPSM, and HIPAA requirements.

Nice To Haves

Two years of prior experience with people with mental illness or co-occurring mental illness and substance use.
One year of experience with children with serious emotional disturbance and adults or children with developmental disabilities.

Responsibilities

Triage incoming behavioral health and substance use crisis calls and provide crisis services to adults, children, adolescents, and families.
Respond to community settings and provide crisis assessment, engagement, de-escalation, stabilization, safety planning, service linkage, and coordination as appropriate.
Ride along with law enforcement when appropriate to assist in de-escalating behavioral health or substance use crises.
Assess symptom acuity, functional abilities, risk factors, psychiatric symptoms, and risk of harm to self or others.
Develop behavioral health diagnostic impressions and treatment recommendations using DSM criteria and knowledge of corresponding ICD codes.
Evaluate causes of crisis situations, develop safety plans that consider alternatives to hospitalization, and perform pre-screens for psychiatric hospitalization.
Complete assessments and determine the appropriateness of emergency psychiatric hospitalization or alternative emergency-service placements for children and adults.
Screen incoming calls, provide face-to-face assessments as needed, schedule admission appointments, and refer consumers to outside agencies or providers consistent with applicable agreements.
Coordinate services with consumers’ identified primary health care providers and, with consent, send letters to primary care physicians according to agency standards.
Assess the need for psychiatric consultation authorization.
Provide community education by phone or group presentations.
Coordinate with Access System staff on crisis intervention, emergency-service placements, follow-up, aftercare, and initial and continued-stay level-of-care authorizations.
Assign consumers to appropriate clinical departments and authorize continuing-care levels consistent with authority standards.
Maintain complete case records and service activity documentation in accordance with MDHHS guidelines, authority procedures, and third-party payer requirements.
Implement interdisciplinary peer review recommendations and decisions on a retrospective and prospective basis.
Transport consumers when necessary.
Identify and implement approved performance-improvement indicators and participate in agency-wide performance-improvement activities.
Maintain credentials and complete education and training needed to sustain competency.
Follow directions and complete assigned tasks by due dates; maintain working knowledge of software applications used in daily duties.
Comply with applicable laws, regulations, standards, policies, procedures, and HIPAA privacy and confidentiality requirements.
Work appropriately with managers and peers and contribute as a team player across the Authority.
Organize time and tasks independently and perform other related duties as assigned.