Enhanced Mobile Crisis Clinician

WASHINGTON COUNTY MENTAL HEALTH SERVICES INC • Montpelier, VT

6d • $57,866 - $60,819

About The Position

Washington County Mental Health Services (WCMHS) is seeking an Enhanced Mobile Crisis Clinician to provide compassionate, community-based support to adults experiencing mental health, substance use, or developmental disability-related crises. As part of a two-person Mobile Crisis Response Team, the clinician works alongside a peer support specialist to assess immediate needs, de-escalate crisis situations, and provide individualized, trauma-informed interventions. The role involves meeting people in community settings, supporting safety, stability, and recovery, and helping individuals identify coping strategies, strengthen support systems, and connect with services for ongoing well-being.

Work takes place in a variety of indoor and outdoor settings, including offices, community spaces, and individuals’ homes. The position may involve challenging behaviors, medical or behavioral emergencies, and occasional exposure to bloodborne pathogens. Appropriate crisis intervention, de-escalation, PPE use, and safety protocols are required.

WCMHS has served its community for more than 50 years, providing services to Washington County and the Orange County towns of Orange, Washington, and Williamstown.

Requirements

• Bachelor's degree in a related field, graduate-level coursework in mental health or social work, or a combination of education and professional experience in a related field.
• Valid driver's license, comprehensive auto insurance, and access to a safe, reliable vehicle.
• Ability to multitask and work comfortably in frequently changing environments where the pace and intensity of an individual's needs may be unpredictable.
• Demonstrated ability to engage effectively and empathetically with others, inspire hope, and promote recovery and resilience.
• Strong written and verbal communication skills.
• Ability to accurately document services in an electronic medical records system.
• Ability to maintain appropriate professional boundaries and use trauma-informed approaches when supporting individuals experiencing difficult life events or crises.
• Ability to move through office and residential environments, alternate between sitting and standing, use a computer for extended periods, and lift or carry up to 20 pounds.
• Ability to use personal protective equipment and follow safety protocols when needed.

Responsibilities

• Respond to mobile crisis calls involving adults experiencing mental health, substance use, or developmental disability-related emergencies.
• Work alongside a peer support specialist to provide individualized, person-centered crisis response and support.
• Conduct community-based assessments to determine an individual's level of crisis, immediate needs, available support systems, and appropriate interventions.
• Use solution-focused and trauma-informed strategies to help resolve crises, teach coping skills, and develop response and contingency plans.
• Provide clinical support, active listening, and follow-up care while helping individuals connect with ongoing services and appropriate internal and external resources.
• Help individuals strengthen natural support systems, build positive relationships with family, peers, and community supports, and prepare for future challenges.
• Complete timely documentation and data collection, collaborate with internal and external partners, and participate in required training and supervision.
• Use appropriate crisis intervention and de-escalation techniques, respond to medical or behavioral emergencies, and contact emergency services when necessary.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement contribution matching
• Paid time off, including 12.5 flexible holidays and 12 days each of sick and vacation time accumulated in the first year

What This Job Offers

• Job Type: Full-time