Crisis Clinician I - resolve Crisis Services Adult Mobile

UPMC•Pittsburgh, PA

About The Position

UPMC Western Psychiatric Hospital is seeking a Crisis Clinician to join the Adult Mobile Crisis Team at resolve Crisis Services. resolve is a 24-hour, 365-day crisis service that includes a hotline, mobile crisis team, walk-in center, and services for children and teens. The Adult Mobile Team provides consumer and clinical services, primarily responding to mobile crisis calls from community professionals and people in Allegheny County. The Crisis Clinician manages a shift caseload, conducts face-to-face crisis assessments, responds to calls, and supports consumers in stabilizing and connecting with appropriate referrals. The role requires effective, independent work in a crisis setting and calm, sound clinical judgment when responding to psychiatric and medical emergencies. Candidates must be able to work varying shifts, including daylight, evening, and night shifts, as well as weekends and holidays. The position is eligible for a sign-on bonus of $3,500 with a two-year commitment or $5,000 with a three-year commitment.

Requirements

Bachelor’s degree in Psychology, Counseling, or Social Work and one year of direct-care mental health experience, or a master’s degree in Psychology, Counseling, or Social Work with no experience required.
Applicants with other fields of study may be considered with at least 12 credits in human services and/or relevant mental health experience.
Submit a copy of bachelor’s or master’s transcripts for consideration.
Consistent ability to respond calmly and effectively, using good clinical judgment, to psychiatric and medical emergencies.
Recovery-oriented interpersonal relations.
Cardiopulmonary Resuscitation (CPR).
Comprehensive Crisis Management (CCMC).
Driver’s license.
Act 31 Child Abuse Reporting, with renewal.
Act 33, with renewal.
Act 34, with renewal.
Act 73 FBI Clearance, with renewal.
OAPSA.
Availability to work daylight, evening, and night shifts, weekends, and holidays.

Nice To Haves

Preferred fields of study outside the listed degree areas include Social Work, Psychology, Gerontology, Sociology, Anthropology, Criminal Justice, Theology, Nursing, Counseling/Guidance, and Education.

Responsibilities

Manage a caseload for the shift.
Obtain clinical information in the medical record.
Provide supportive counseling to consumers to promote stability.
Work efficiently and independently in a crisis setting.
Support consumers and negotiate appropriate referral services.
Collaborate with the Clin II on case consultations.
Meet documentation requirements and complete all required paperwork.
Complete face-to-face crisis assessments.
Respond to telephone calls from consumers, community members, and natural supports.
Manage crisis situations effectively.
Complete case reviews.