Bachelors Mobile Crisis Clinician - Per Diem

High Point & Affiliated Organizations•Brockton, MA

11d•$29 - $34

About The Position

High Point is expanding mental health services in the Brockton community for people experiencing an acute mental health crisis who need crisis intervention assessment and connection to services. As part of the Community Behavioral Health Center initiative, Brockton High Point is transitioning to become the Mobile Crisis Intervention agency serving Brockton and surrounding towns. Mobile Crisis Intervention services provide round-the-clock crisis support for adults and youth, including assessment of increased mental health symptoms, safety concerns, and access to services. Evaluations support patients and families in determining next steps and referrals, which may include inpatient hospitalization, dual diagnosis services, Adult Community Crisis Stabilization, outpatient services, or referrals to external agencies. The clinician will work collaboratively with an interdisciplinary team that includes licensed and master's-level clinicians, certified peer specialists, patient resource navigators, nursing staff, nurse practitioners, psychiatrists, medical physicians, and psychologists. The role is part of a growing treatment agency offering a continuum of mental health, substance use treatment, and dual diagnosis services. This is a per diem position with a flexible shift in Brockton.

Requirements

Bachelor's degree; a major in psychology, social work, or social sciences is preferred.
Ability to work in a fast-paced environment.

Nice To Haves

At least two years of behavioral health experience, preferably in an inpatient setting, outpatient community mental health, or emergency room.
Knowledge of different psychiatric levels of care and medical criteria for admission.

Responsibilities

Link patients with aftercare services before discharge and help them access outpatient services when appropriate.
Work with patients to identify what has been successful for them and barriers to avoiding rehospitalization, supporting greater independence and appropriate service referrals.
Provide post-evaluation follow-up by phone or face to face, as clinically indicated.
Monitor patients onsite during disposition planning or while they are boarding at a community location.
Respond to emergency phone calls with phone triage and appropriate area resources.
Verify patient insurance benefits, eligibility, and service options.
Triage calls and evaluation requests and report back to the program director or on-site supervisor/AOC.
Complete safety screens for community-based evaluation requests.
Conduct bed searches for clients awaiting placement.
Escalate complicated cases to the appropriate supervisor to advocate for needed resources and support.
Assist with daily protocols, such as the EPIA process.
Update tracking of pending and boarding cases for evaluation requests.
Assist the call center as needed or as requested by a supervisor.
Document interventions and outcomes in the electronic health record.
Attend mandatory trainings.
Contact insurance companies for authorization when needed.
Use standard precautions at all times.
Demonstrate behaviors that recognize patient rights.
Perform other duties as assigned by the Clinical Supervisor and/or Program Director.