Crisis Interventionist | 40 hours per week | Behavioral Health Assessment Team

Southeast Iowa Regional Medical Center•West Burlington, IA

22d

About The Position

The Crisis Interventionist provides direct support to people experiencing varying degrees of mental illness and related issues. The role uses intervention strategies for rapid stabilization, de-escalation, and therapeutic mediation. It conducts thorough, accurate, clinically sound triage and psychosocial mental health screenings for qualifying patients presenting to the Health System, including by telemedicine, and gathers collateral information from family members and other providers to assess immediate needs. The Crisis Interventionist coordinates care, identifies service gaps, makes recommendations, conducts brief intervention counseling, uses psychiatric and medical resources efficiently, and facilitates safe and appropriate discharge planning. The position is part of the Behavioral Health Assessment Team and participates in affiliated staff meetings and in-services. The schedule is 40 hours per week, from 3:30 p.m. to 2:00 a.m., including every other weekend. Minimum hiring wage is $26.89 per hour.

Requirements

A master’s degree in Arts/Sciences (MA/MS), Social Work, or a similar field from an accredited program is listed as a qualification.
A bachelor’s degree in Arts/Sciences (BA/BS), Social Work, or a similar field is also considered.
Four to six years of experience in mental health or social work settings with a bachelor’s degree is preferred.
MOAB training and certification are required within one year of hire; training is to be completed at the first available opportunity.
Knowledge of human behavior and performance, individual differences, learning and motivation, psychological research methods, and assessment and treatment of behavioral and affective disorders.
Knowledge of diagnosis, treatment, and rehabilitation principles and procedures for physical and mental dysfunctions, as well as counseling and guidance.
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their histories and origins.
Knowledge of customer and personal service principles and processes, including assessing needs, meeting service quality standards, and evaluating customer satisfaction.
Knowledge of English language structure and content, including word meaning and spelling, composition, and grammar.
Ability to listen attentively, understand others’ points, ask appropriate questions, and recognize others’ reactions.
Ability to communicate professionally, calmly, and effectively in speaking.
Ability to look for ways to help people and understand written work-related material.
Writing skills adequate to produce narrative accounts.
Ability to understand spoken information and communicate ideas clearly.
Ability to apply general rules to specific problems and recognize when something is wrong or likely to go wrong.

Nice To Haves

Four to six years of experience in mental health or social work settings with a bachelor’s degree.

Responsibilities

Stabilize patients in crisis and assist with de-escalating agitated patients.
Implement intervention techniques for individuals and advocate for clients or patients to resolve crises.
Collaborate with other professionals to evaluate patients’ medical or physical conditions and assess client needs.
Refer patients, clients, or families to community resources and services that support recovery and access to assistance.
Provide accurate and professional psychosocial screenings in a timely manner.
Use interviewing, diagnostic, and report-writing skills to assess patients.
Communicate with the Treatment Team to determine disposition for patients presenting in the Emergency Department or other Medical Center departments.
Document clear and concise progress notes and screenings in accordance with procedures and documentation standards.
Facilitate timely and efficient patient disposition.
Work closely with patients, their families, nursing staff, and attending physicians.
Coordinate care, identify and address gaps in service needs, and make appropriate recommendations.
Conduct brief intervention counseling sessions and facilitate safe, appropriate discharge planning.
Attend Behavioral Health Assessment Team staff meetings and in-services.

Benefits

Competitive base pay
Matching retirement programs
Health, dental, and vision plans
Health Savings and Flexible Spending Accounts
Employee discounts, including car rental and cell-phone plans
Employer-paid long-term disability, life, and AD&D coverage
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary life, AD&D, short-term disability, critical illness, accident insurance, and hospital indemnity plans