Crisis Interventionist | 40 hours per week | Behavioral Health Assessment Team

Great River Health•West Burlington, IA

24d

About The Position

The Crisis Interventionist provides direct support to people experiencing mental illness and related issues, using intervention strategies for rapid stabilization, de-escalation, and therapeutic mediation. The role conducts accurate, clinically sound triage and comprehensive mental health screenings for qualifying patients presenting to the Health System, including via telemedicine, and gathers collateral information from family members and other providers to assess immediate needs. The Crisis Interventionist coordinates care, identifies service gaps, makes recommendations, conducts brief counseling sessions, uses psychiatric and medical resources efficiently, and facilitates safe discharge planning. As a member of the Behavioral Health Assessment Team, the position participates in affiliated staff meetings and in-services. The role works with patients, families, nursing staff, attending physicians, and the Treatment Team to assess needs and determine appropriate patient disposition. It also connects patients and families with community resources and documents screenings and progress notes in accordance with required procedures and standards. This position is scheduled for 40 hours per week, from 3:30 p.m. to 2:00 a.m., every other weekend. The minimum hiring wage is $26.89 per hour.

Requirements

Bachelor’s degree in Arts/Sciences (BA/BS), Social Work, or a similar degree is required.
MOAB training and certification within one year of hire; training is required at the first available opportunity.
Knowledge of human behavior and performance, individual differences, learning and motivation, psychological research methods, and assessment and treatment of behavioral and affective disorders.
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for counseling and guidance.
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Knowledge of customer and personal service principles and processes, including needs assessment, quality standards, and evaluation of customer satisfaction.
Knowledge of English language structure and content, including word meanings and spelling, composition, and grammar.
Ability to listen attentively, understand others’ points, ask appropriate questions, and avoid interrupting at inappropriate times.
Ability to recognize and understand others’ reactions.
Ability to communicate information professionally, effectively, and calmly.
Ability to actively look for ways to help people.
Ability to understand work-related written material and write narrative accounts.
Ability to understand spoken information and communicate information verbally so others understand.
Ability to apply general rules to specific problems and recognize when something is wrong or likely to go wrong.

Nice To Haves

Master’s degree in Arts/Sciences (MA/MS), Social Work, or a similar degree from an accredited program is preferred.
Four to six years of experience in mental health or social work settings with a bachelor’s degree is preferred.

Responsibilities

Stabilize patients experiencing crises.
Assist with de-escalation of agitated patients.
Implement intervention techniques for individuals.
Advocate for clients or patients to help resolve crises.
Collaborate with other professionals to evaluate patients’ medical or physical conditions and assess client needs.
Refer patients, clients, or families to community resources that support recovery and provide access to services such as financial assistance, legal aid, housing, job placement, or education.
Provide accurate, professional psychosocial screenings in a timely manner, demonstrating quality interviewing, diagnostic, and report-writing skills.
Communicate effectively with the Treatment Team to determine the disposition of patients presenting to the Emergency Department or other Medical Center departments.
Document clear and concise progress notes and screenings according to expected procedures and documentation standards.
Support timely and efficient patient disposition, working closely with patients, families, nursing staff, and attending physicians.
Apply knowledge of referral and placement processes and available community resources.
Gather collateral information from family members, other providers, and other sources to support assessment of immediate needs.
Coordinate care, identify and address gaps in service needs, and make appropriate recommendations.
Conduct brief intervention counseling sessions and facilitate safe, appropriate discharge planning.
Attend affiliated staff meetings and in-services.

Benefits

Competitive base pay
Matching retirement programs
Health, dental, and vision plans
Health Savings and Flexible Spending Accounts
Employee discounts, including car rental and cell-phone plans
Employer-paid long-term disability, life, and AD&D coverage
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including life, AD&D, short-term disability, critical illness, accident insurance, and hospital indemnity