Crisis Counselor, Project Impact- On Call

Lutheran Social Services of Illinois • Chicago, IL

19h

About The Position

LSSI is hiring an On Call Crisis Counselor. The Crisis Counselor will be responsible for providing timely and effective support to individuals presenting to the emergency department who may be experiencing a mental health, behavioral health, or substance use crisis.

Requirements

• Bachelor’s degree in mental or behavioral health-related field required.
• Background check clearance required.
• Successful completion of IM-CATS training and credentialing exam.
• Minimum of one (1) year experience in the mental health or behavioral health field required.
• Experience providing and coordinating a wide scope of services with emphasis on continuity of care.
• Demonstrated understanding of HlPAA privacy and documentation standards.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.

Nice To Haves

• Master’s degree in mental or behavioral health-related field preferred.
• Licensure (LSW/LCSW, LPC/LCPC, CADC) in mental or behavioral health field preferred.
• Experience working in an emergency department setting preferred.
• Experience working with Medicaid/Medicare and other insurances preferred.
• Familiarity and experience with Electronic Health Record systems preferred.

Responsibilities

• Conduct comprehensive clinical assessments with patients to determine the most appropriate interventions and discharge plans, prioritizing patient safety, and well-being.
• Develop and maintain familiarity with local resources to best serve the diverse needs of patients across various situations.
• Ensure compliance with HIPAA and privacy standards while adhering to clinical guidelines and maintaining accurate documentation.
• Ensure adherence to ethical standards of practice and treatment.
• Ensure documentation in Electronic Health record System is completed accurately and in a timely manner.
• Operate within a multidisciplinary setting ensuring effective communication between supervisor staff, collateral contact and agencies, and other involved teams to support patient well-being and safety.
• Ensure comprehensive and compassionate care is provided to patients and families.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSl workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner.

Benefits

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Opportunity for advancement.
• Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level