Crisis Intervention Specialist - On-Call

Sea Mar Community Health Centers•Vancouver, WA

1d•Onsite

About The Position

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. The Crisis Intervention Specialist (CIS) provides behavioral health crisis intervention services to individuals who are referred to Sea Mar’s Adult Mobile Crisis Intervention (AMCI) team through the Southwest Washington Crisis line, 911 or CRESA. A Sea Mar Mental Health Professional (MHP) will always be available to the CIS for consultation. The CIS provides outreach, assessment, referral and follow up supportive services for these individuals as the primary responder. The outreach services would always require a second staff for safety. The assessment, follow up and referral activities and collaboration will occur with natural supports, community partners, service providers, housing providers and other community organizations. As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services. Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by understanding and empathizing with client needs, surpassing client expectations, demonstrating a high level of integrity, exhibiting compassion and commitment, advocating for social justice, taking pride in individual work as well as that of the team, and continually learning to stay current with industry standards, best practices and technology.

Requirements

Ability to work effectively with all persons and groups with an open mind towards cultural differences and knowledge of cultures.
An understanding of mobile crisis services and an ability to coordinate behavioral health and other healthcare service providers.
Must complete an annual clinical competency test as a Crisis Intervention Specialist.
The Crisis Intervention Specialist must sign a permanent oath of confidentiality covering all patient related information.
This person must pass a background check.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Minimum qualifications are B.A. level in a related field or an A.A. level with two years’ experience in the mental health or related fields.
Must have and maintain a current TB test.
Must obtain CPR within 90 days of hire date and is required to maintain current CPR throughout employment.
Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all time during the flu season.
Proof of COVID Vaccination.

Responsibilities

Assists in insuring agency compliance with WAC's, RCW's, and other pertinent laws, regulations, and contracts.
Assists in developing and implementing policies and procedures as directed by the Program Director.
Educates staff regarding the process for crisis behavioral health service referrals and regarding "psycho educational topics (suicide risk assessment, behavior modification, etc.) as directed by the Program Director.
Maintains documentation of crisis services in EPIC.
Receives, processes and responds in person to mobile crisis referrals.
Documents nature of crisis referrals, outreaches and outcomes.
Demonstrates knowledge and skills necessary to provide adult crisis outreach services.
Demonstrates knowledge of the principles of risk assessment, de-escalation, safety planning and referral to more restrictive alternatives (DCR, Inpatient, 911).
Refers patients to psychiatric and other health care services as appropriate.
Maintain professional standards and follows the treatment policies and procedures of Sea Mar, and of the federal, state, and local regulations.
Has a thorough working knowledge of appropriate WAC and RCW's.
Attends AMCI daily crossover meetings and shares relevant information.
Provides suicide risk assessment and develops safety plans to address suicidal ideation or gestures.
Provide other crisis stabilization and de-escalation services as needed.
Perform opioid overdose risk screening and appropriate follow up to include distribution of narcan.
Gathers information regarding past mental health services to be used in the individual’s treatment plan development.
Maintains an active Department of Health Credential.