Crisis Intervention Specialist

Chestnut Health Systems•Belleville, IL
•$21 - $22

About The Position

Chestnut Health Systems is seeking a compassionate and skilled Crisis Intervention Specialist to support individuals during emotional crises, promote recovery through trauma-informed care, and connect people with community resources. This full-time role serves St. Clair, Randolph, Perry, Clinton, Washington, and Monroe Counties; preference is given to applicants who live in these counties. The position has daytime hours and provides after-hours crisis support as assigned. Chestnut Health Systems is an integrated health care provider serving patients in Illinois and Missouri with substance use, mental health, and primary care treatment. The organization also conducts research and training throughout the United States. The anticipated starting pay for new hires is $21.00–$22.00 per hour. Base pay may depend on job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Requirements

  • Bachelor’s degree and five years of supervised mental health experience; or a master’s degree in counseling, psychology, social work, or a related field with fewer than 1,000 hours of supervised mental health experience.
  • Valid driver’s license, private auto insurance, and insurability.
  • Proficiency in MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR).

Nice To Haves

  • Living in St. Clair, Randolph, Perry, Clinton, Washington, or Monroe County is preferred.
  • Recovery experience is welcomed.

Responsibilities

  • Deliver crisis intervention services, including assessments, safety planning, and referrals.
  • Complete documentation promptly: 100% of assessments and safety plans at the time of service, and 80% of progress notes within 24 hours.
  • Support individuals through court-ordered assessments, group services such as anger management and parenting, and case management.
  • Use recovery-oriented language and practices that emphasize hope, empowerment, and self-direction.
  • Collaborate with hospitals, law enforcement, and natural support systems to maintain strong community relationships.
  • Participate in staff meetings, trainings, and supervision sessions.
  • Provide after-hours crisis support as assigned.
  • Maintain confidentiality and uphold the organization’s standards for customer service excellence.
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