Specialist Lead Crisis Intervention

Metrocare Services•Dallas, TX

About The Position

The Crisis Intervention Specialist Team Lead works with an interdisciplinary treatment team to provide intensive, community-based crisis support to people with intellectual and developmental disabilities (IDD) and co-occurring mental illness. The role assesses individuals who are at risk of or actively experiencing crisis, develops crisis-reduction plans, trains caregivers and support staff to implement those plans, mentors crisis intervention staff, and participates in scheduled after-hours on-call coverage.

Requirements

  • Master's or doctorate degree in Psychology, Applied Behavior Analysis, Social Work, or another related field.
  • Three to five years of supervised experience providing behavior services to individuals with intellectual and developmental disabilities.
  • Self-motivation and ability to work independently.
  • Strong organizational and time-management skills.
  • Ability to communicate and collaborate with a variety of individuals, teams, agencies, and systems.
  • Ability to record data neatly, coherently, accurately, and objectively.
  • Knowledge of laws, regulations, and policies and procedures related to the agency and its stakeholders.
  • Ability to develop creative service implementation processes to meet the needs of people served.
  • Emergency and crisis intervention skills.
  • Knowledge of issues and challenges related to intellectual and developmental disabilities, including autism spectrum disorders.
  • Ability to conduct job responsibilities in accordance with ethical standards, state contracts, professional standards, and applicable state and federal laws.
  • Ability to apply common-sense understanding to carry out simple one- or two-step instructions and deal with standardized situations with only occasional or no variables.
  • Ability to use a computer, printer, and necessary software, including Word, Excel, Outlook, and PowerPoint; use an automated clinical record-keeping system; and use the Internet for resources.
  • Reliable personal transportation to and from work sites.
  • Ability to talk and hear and carry materials weighing up to 25 pounds between sites.

Nice To Haves

  • Valid provisional or unrestricted license as a Psychologist, Board Certified Behavior Analyst, Licensed Professional Counselor, or in another clinical field.

Responsibilities

  • Collaborate with LIDDA, internal IDD departments, and external agencies to identify individuals with IDD who are at risk of or actively experiencing crisis.
  • Assess assigned individuals using an in-depth biopsychosocial model to identify maladaptive behaviors and needed supports.
  • Develop crisis intervention management plans describing the therapeutic supports needed by individuals on the assigned caseload.
  • Provide community-based crisis intervention training and support to help stabilize individuals on the assigned caseload.
  • Provide crisis management services to assigned individuals during active crises as needed.
  • Recommend additional services and supports to help maintain stabilization.
  • Connect individuals with recommended services and supports and ensure implementation as needed.
  • Advocate for additional services and supports on behalf of individuals on the caseload and/or their caregivers.
  • Serve as the after-hours on-call Crisis Intervention Specialist according to the schedule rotation.
  • Document progress and all interactions pertaining to the assigned caseload thoroughly and promptly.
  • Complete assigned reports and attend required treatment team meetings.
  • Provide consultation and training to schools, hospitals, criminal justice settings, MCOT, community agencies, and day habilitation or vocational workshops as indicated.
  • Provide thorough field training for incoming Crisis Intervention staff.
  • Train and mentor Crisis Intervention Services staff when questions or concerns arise.
  • Assist the Crisis Program Supervisor III as needed and perform other duties as assigned.

Benefits

  • Competitive salary
  • Exceptional training
  • Medical, dental, and vision coverage
  • Paid time off
  • Paid holidays
  • Employee Assistance Program
  • Retirement plan with employer matching
  • Health Savings Account with employer matching
  • Professional Development allowance up to $2,000 per year
  • Bilingual stipend of 6% of base salary
  • Many other benefits
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