Specialist Lead Crisis Intervention

Metrocare Services•Dallas, PA

About The Position

The Crisis Intervention Specialist Team Lead works with an interdisciplinary treatment team to provide intensive, community-based crisis support to individuals with intellectual and developmental disabilities (IDD) and co-occurring mental illness. The role assesses individuals who are at risk of or actively experiencing a crisis, identifies needed supports, develops crisis intervention management plans, and trains caregivers and support staff to implement those plans. The position also provides direct crisis intervention and stabilization services, mentors Crisis Intervention Services staff, and participates in an after-hours on-call rotation. The role collaborates with internal and external partners, connects individuals and caregivers with recommended services, advocates for additional supports, documents services, and participates in treatment team meetings. It also provides consultation and training in community settings and assists the Crisis Program Supervisor III as needed.

Requirements

Master's or doctorate degree in Psychology, Applied Behavior Analysis, Social Work, or another related field.
Three to five years of supervised experience providing behavior services to individuals with intellectual and developmental disabilities.
Self-motivation and ability to work independently.
Strong organizational and time-management skills.
Ability to communicate and collaborate with individuals, teams, agencies, and systems.
Ability to record data neatly, coherently, accurately, and objectively.
Knowledge of laws, regulations, and policies and procedures related to the agency and stakeholders.
Ability to develop creative service implementation processes to meet the needs of people served.
Emergency and crisis intervention skills.
Knowledge of issues and challenges related to intellectual and developmental disabilities, including autism spectrum disorders.
Ability to conduct job responsibilities in accordance with ethical standards, state contracts, professional standards, and applicable state and federal laws.
Ability to carry out simple one- or two-step instructions using common-sense understanding, and to deal with standardized situations with only occasional or no variables.
Ability to use a computer, printer, and necessary software, including Word, Excel, Outlook, and PowerPoint.
Ability to use an automated clinical record-keeping system and the Internet for resources.
Valid personal transportation to and from sites.
Ability to talk and hear and to carry materials weighing up to 25 pounds between sites.

Nice To Haves

A provisional or unrestricted license as a Psychologist, Board Certified Behavior Analyst, Licensed Professional Counselor, or another clinical field.

Responsibilities

Collaborate with LIDDA, internal IDD departments, and external agencies to identify individuals with IDD who are at risk of or actively in crisis.
Assess assigned individuals using an in-depth biopsychosocial model to identify maladaptive behaviors and needed supports.
Develop crisis intervention management plans describing therapeutic supports needed by individuals on the assigned caseload.
Provide community-based crisis intervention training and support to help stabilize the assigned caseload.
Provide crisis management services during active crises as needed.
Recommend additional services and supports to help maintain stabilization.
Connect individuals with recommended services and supports and ensure implementation as needed.
Advocate for additional services and supports on behalf of individuals and their caregivers.
Serve as the after-hours on-call Crisis Intervention Specialist according to the schedule rotation.
Document progress and all interactions related to the assigned caseload thoroughly and promptly.
Complete assigned reports and attend required treatment team meetings.
Provide consultation and training to schools, hospitals, criminal justice settings, MCOT, community agencies, and day habilitation or vocational workshops as indicated.
Provide field training for incoming Crisis Intervention staff.
Train and mentor Crisis Intervention Services staff when questions or concerns arise.
Assist the Crisis Program Supervisor III as needed and perform other assigned duties.