Crisis Intervention Specialist

CENTER FOR COMMUNITY RESOURCES INCORPORATED•Ridgway, PA
•$22 - $25•Onsite

About The Position

Center for Community Resources is hiring On-Call Mobile Crisis Workers for its Crisis Intervention Services in Cameron and Elk Counties, Pennsylvania. This casual position is limited to up to 28 hours per week, with two positions available. Crisis services include telephone and mobile assessment, crisis counseling, conflict resolution, and referral and connection to community resources. The role helps people access mental health and drug and alcohol services. Crisis Counselors participate in an on-call rotation and respond to community needs. Services operate 24 hours a day, 365 days a year. The position involves evening and overnight availability, flexibility to cover weekends and holidays, and some additional office hours. The listed salary range is $21.54–$25.09 per hour, with a possible higher rate based on experience. The on-call hourly rate is $23.00, and a stipend of up to $400 per week is paid when covering on-call for a full week. The organization describes itself as an equal opportunity employer committed to an inclusive workplace. It is a qualifying employer under the Public Service Loan Forgiveness Program; loan forgiveness and participation in the Behavioral Health and Higher Education Plan may be available subject to program requirements and employee eligibility, and are not guaranteed.

Requirements

  • Bachelor’s degree in Human Services or a related field, with major coursework in an applicable field such as sociology, social work, psychology, gerontology, criminal justice, nursing, counseling, education, theology, history, or political science, and one year of experience in the mental health field.
  • The qualifications section also lists alternative pathways: be a registered nurse; or have a high school diploma or equivalency, at least 12 semester credit hours in sociology, social welfare, psychology, gerontology, or another social science, and two years of public or private human services experience, including one year of direct mental health care experience.
  • Act 33/34 and FBI clearances.
  • Valid driver’s license and proof of auto insurance.
  • Knowledge of de-escalation techniques, computer literacy, knowledge of the 302/201 process, and knowledge of Pennsylvania resources.
  • Flexibility in scheduling, initiative, cooperation, empathy, sound judgment, and the ability to maintain strict confidentiality.
  • Ability to work evenings, weekends, holidays, and some additional office hours.

Nice To Haves

  • One year of experience in Crisis Services or the mental health field is preferred for applicants with a bachelor’s degree.
  • Coursework in sociology, social work, human development, or psychology is strongly preferred.
  • An associate degree with at least 12 semester credit hours in sociology, social welfare, psychology, and human development is strongly preferred for the alternative education pathway.
  • Two years of direct mental health experience is strongly preferred.

Responsibilities

  • Provide mobile mental health crisis intervention and assess safety and general needs.
  • Complete reports and documentation in a timely manner.
  • Maintain quality standards.
  • Respond to community needs as part of an on-call rotation.
  • Use sound judgment and maintain strict confidentiality.

Benefits

  • 403(b) retirement plan with employer matching contributions up to 6%.
  • Employee Assistance Program (EAP).
  • On-call stipend of up to $400 per week when covering on-call for a full week.
  • Potential eligibility for Public Service Loan Forgiveness and the Behavioral Health and Higher Education Plan, subject to program requirements and employee eligibility; participation and approval are not guaranteed.
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