Crisis Intervention Specialist I

Pacific Clinics•Grass Valley, CA

About The Position

Pacific Clinics provides Crisis Response Team services to Nevada County residents 24 hours a day, seven days a week, year-round. Services include community-based mobile crisis response and responses to emergency departments. The team works to de-escalate behavioral health crises, including situations involving acute suicidality, homicidality, or grave disability, and stabilize clients where they are to reduce the need for a higher level of care. Within a team process, the Crisis Intervention Specialist I develops strength-based relationships with clients experiencing mental health or behavioral crises. The position responds to immediate emergency requests from individuals, community partners, law enforcement, or family members and natural supports, in the community or at a Crisis Stabilization Unit. Work may involve joint responses with law enforcement and assessment of dangerous situations, weapons, and other high-risk environmental factors. The role focuses on crisis de-escalation and stabilization in potentially volatile situations and may require restraint certification. The posted schedule is Saturday and Sunday, 8 a.m. to 5 p.m. The initial compensation range is $25.31–$31.12 per hour, depending on experience, location, and internal equity. An 8% license differential is available for LMFT, LCSW, LPCC, PsyD, and select peer certifications; a 7.5% bilingual differential is available for qualified positions. Benefits eligibility starts on day one, subject to employment-status eligibility requirements.

Requirements

High school diploma or GED and one year of relevant experience, or an equivalent combination of education and experience; two years of relevant experience may substitute for one year of education.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Maintain current job requirements, including applicable certifications and licensure, and maintain a clear criminal record.
Another language may be required in some programs or areas.
If required by the program, pass an initial physical abilities test (PATS) and obtain crisis intervention techniques certification within the first 30 days, with annual certification thereafter.
If employed at a Crisis Stabilization Unit, pass a Human Performance Evaluation Test at a designated company clinic.
Ability to perform the listed physical tasks when needed, including moving quickly or running and driving a car.
Ability to occasionally lift and/or move up to 50 pounds if employed at a Crisis Stabilization Unit.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Driving is required.
Must complete a full background check and TB exam.

Responsibilities

May support the mental health crisis hotline by gathering information, supporting callers, identifying needs, and providing phone stabilization and referrals as needed.
Assess and de-escalate adults or youth experiencing an acute mental health or behavioral crisis who may be a danger to themselves or others.
Participate in information gathering and decision-making related to involuntary psychiatric holds under Lanterman-Petris-Short laws and regulations.
Provide direct billable mental health services, document in accordance with Medi-Cal regulations, and meet productivity expectations.
Engage and support family members and other natural supports during acute psychiatric crises, including providing psychoeducation on de-escalation and securing potentially dangerous items, weapons, or substances in the home.
Facilitate transportation for individuals on 5150 holds, provide clinical information to accepting hospitals or psychiatric facilities, and remain with the client until transport arrives and the client is safe en route.
Help individuals identify triggers, unmet needs, and psychosocial factors contributing to an acute crisis, and use a strengths-based approach to develop risk-management and safety plans.
Provide community linkages, referrals, and resources based on identified needs, including mental health, substance use, housing, and other social services.