Crisis Co - Responder

Vera French Community Mental Health Center • Davenport, IA

4d

About The Position

The Crisis Co-Responder responds to mental-health-related calls for service alongside Bettendorf Police Department officers. The role helps de-escalate crises, screens individuals for appropriate mental-health and substance-use-disorder services, and assesses risk and protective factors for individuals at high risk of suicidal or homicidal actions. The schedule is Monday through Friday, 10:00 AM to 6:00 PM.

The Co-Responder rides along with local law enforcement during scheduled shifts and may be dispatched directly to relevant incidents or to a scene after initial law-enforcement contact. The position provides on-scene clinical support, screening and assessment, review of known client history, referrals to community resources, and proactive follow-up to encourage engagement with services and treatment. It also involves maintaining effective working relationships, communicating with people in highly stressful situations, and serving as a subject matter expert in co-response and crisis de-escalation.

Requirements

• Bachelor's degree in social work, criminal justice, or a related area.
• Previous experience working with persons with mental illness.
• Previous experience working and collaborating with law enforcement.
• Previous experience in mental-health crisis intervention through non-traditional modalities.
• Valid driver's license.

Responsibilities

• Ride along with local law enforcement during scheduled shifts and respond to relevant incidents, either by direct dispatch or after initial law-enforcement contact.
• Provide clinical support at the scene, conduct screenings and assessments, review known client history, and refer individuals to community resources as needed.
• Provide proactive follow-up support to encourage client services and treatment engagement.
• Establish and maintain effective working relationships with people contacted in the course of work.
• Communicate effectively with individuals in highly stressful situations.
• Serve as a subject matter expert in co-response and de-escalation in crisis situations.

Benefits

• Group health, dental, and vision insurance.
• Employer-paid life insurance, AD&D, and long-term disability coverage.
• Supplemental life insurance and short-term disability coverage available.
• 401(k) with employer contribution and matching.
• Tuition reimbursement and loan repayment program; employees are eligible after one year of service.
• Supplemental critical illness and accident coverage.
• Paid time off, including nine paid holidays per year, nine paid sick days per year, and two weeks of vacation accrued on a payroll basis.
• Vera French Day.

What This Job Offers

• Job Type: Full-time