Crisis Co - Responder

Vera French Community Mental Health Center•Davenport, IA

About The Position

The Crisis Co-Responder responds to mental health-related calls for service alongside Bettendorf Police Department officers. The role focuses on de-escalating crises, screening individuals for appropriate mental health and substance use disorder services, and assessing risk and protective factors for people at high risk of suicidal or homicidal actions. The position works Monday through Friday, 10:00 AM to 6:00 PM.

Requirements

  • Bachelor's degree in social work, criminal justice, or a related area.
  • Previous experience working with persons with mental illness.
  • Previous experience working and collaborating with law enforcement.
  • Previous experience in mental health crisis intervention through non-traditional modalities.
  • Valid driver's license.

Responsibilities

  • Ride along with local law enforcement during scheduled shifts and respond to relevant incidents, either by direct dispatch or after initial law enforcement contact.
  • Provide clinical support at the scene, conduct screenings and assessments, review known client history, and refer individuals to community resources as needed.
  • Provide proactive follow-up support to encourage engagement with services and treatment.
  • Establish and maintain effective working relationships with people contacted in the course of work.
  • Communicate effectively with individuals in highly stressful situations.
  • Serve as a subject matter expert in co-response and de-escalation in crisis situations.

Benefits

  • Group health, dental, and vision insurance.
  • Employer-paid life insurance, AD&D, and long-term disability coverage.
  • Supplemental life insurance and short-term disability coverage available.
  • 401(k) with employer contribution and matching.
  • Employer contribution of 3% of annual salary, vested on day one.
  • Employer matching of 25% of each employee-contributed dollar, up to 6%.
  • Tuition reimbursement and loan repayment program; employees are eligible after one year of service.
  • Supplemental critical illness and accident coverage.
  • Paid time off.
  • Nine paid holidays per year.
  • Nine paid sick days per year, accrued on a payroll basis.
  • Two weeks of vacation, accrued on a payroll basis.
  • Vera French Day.
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