Criminal Justice Case Manager

Intervention • Golden, CO

1d • Onsite

About The Position

Intervention, Inc. is a Colorado nonprofit providing services within the state’s criminal justice system, including sobriety monitoring, electronic monitoring, probation supervision, and community corrections. The Criminal Justice Case Manager provides case management and supervision for a caseload of general probation clients, helping them successfully complete probation through behavioral change techniques, supervision, and compliance monitoring in accordance with company policies and procedures.

The position is based in Golden, Colorado, and is scheduled Monday through Friday, 8 a.m. to 5 p.m. The role involves regular client contact, coordination with courts and criminal justice agencies, documentation, monitoring, and travel to jails, courts, and other sites. The employee must provide their own transportation, including for travel in adverse weather.

Intervention offers employee training and career growth, the opportunity to gain experience in the criminal justice field, medical, dental, and vision insurance, a 401(k) retirement program with company matching and immediate vesting, paid holidays, vacation and sick time, and eligibility as a qualified employer under the Public Service Loan Forgiveness program.

Requirements

• Bachelor’s degree from an accredited four-year college or university in criminal justice, psychology, social work, counseling, a social science, or a closely related field; qualifying work experience may substitute year for year for the degree.
• Alternatively, work experience in counseling, social work, law enforcement, corrections, or community supervision that provides the same kind, amount, and level of knowledge as the required education.
• Ability to communicate effectively, verbally and in writing, with a variety of constituents.
• Ability to complete assessments and develop case plans.
• Ability to enter data, generate reports, and create communications using a variety of software programs and databases.
• Ability to remain calm in stressful situations.
• Knowledge of the cultural and socioeconomic characteristics of the client population and appropriate techniques and practices for working with that population.
• Ability to work effectively both as a team member and independently with company staff, stakeholders, and a diverse client base.
• Must pass a background check and be granted access to state criminal databases.
• Demonstrated experience in Motivational Interviewing is required within one year.
• Must provide own transportation for required travel to courts, jails, and other sites, including in adverse weather.

Responsibilities

• Support and adhere to Intervention’s mission, values, Code of Conduct, policies, procedures, applicable laws, and contractual obligations; treat all persons with dignity and respect and maintain confidentiality.
• Maintain complete, accurate, and timely paper and electronic case files for each client.
• Perform assessments and reassessments as required and develop individualized supervision case plans according to established protocols.
• Explain probation conditions, court orders, case plans, and expectations to clients.
• Meet with clients according to policy to evaluate progress and administer rewards and sanctions in accordance with established procedures.
• Document direct and collateral contacts with clients.
• Conduct orientations for new clients and explain program rules and regulations.
• Assess and collect client fees.
• Enter client data accurately, completely, and on time in the electronic database.
• Report program violations to referral agencies according to Intervention policies.
• Prepare accurate, legible, and timely client reports; obtain supervisor approval before sending reports to courts or referral agencies.
• Refer clients to community resources when appropriate.
• Monitor drug and alcohol tests as required.
• Coordinate with courts, probation, and criminal justice agencies regarding client staffing and compliance.
• Travel to jails to meet with clients and travel to courts or other sites as required.
• Testify in court regarding client compliance.
• Attend required trainings and meetings and apply the skills and information learned.
• Maintain regular and predictable attendance.

Benefits

• Employee training and career growth opportunities
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holidays
• Paid vacation time
• Paid sick time
• Qualified employer under the Public Service Loan Forgiveness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level