Criminal Justice Case Manager

Intervention • Henderson, CO

1d • Onsite

About The Position

Intervention, Inc. is a Colorado nonprofit providing services across the state within the criminal justice system, including sobriety monitoring, electronic monitoring, probation supervision, and community corrections. The Criminal Justice Case Manager provides case management and supervision to a caseload of non-residential and/or residential adult Diversion and Transition clients. The role supports clients in achieving program success by applying appropriate behavioral change techniques and monitoring compliance with program requirements, company policies, and procedures.

The position is based in Henderson, Colorado, and is full-time, Monday through Friday, at $24.95 per hour. The work involves maintaining client records and plans, meeting regularly with clients, coordinating with courts and community providers, and supporting clients with treatment, employment, finances, and community resources. Some duties may include home visits, transportation, drug and alcohol testing, court testimony, and driving to courts, jails, or other sites.

Requirements

• Graduation from an accredited college or university with a bachelor’s degree in criminal justice, psychology, social work, counseling, a social science, or another closely related field; qualifying work experience in counseling, social work, law enforcement, corrections, or community supervision may substitute year for year for the degree.
• Demonstrated proficiency in general population case management.
• Demonstrated experience applying Motivational Interviewing skills and techniques.
• Ability to communicate effectively, verbally and in writing, with a variety of constituents.
• Ability to complete assessments and develop case plans.
• Ability to enter data, generate reports, and create communications using a variety of software programs and databases.
• Ability to remain calm in stressful situations.
• Knowledge of the cultural and socioeconomic characteristics of the client population and appropriate techniques and practices for working with that population.
• Ability to work effectively both as a team member and independently with company staff, stakeholders, and a diverse client base.
• Must pass a background check and be granted access to state criminal databases.

Responsibilities

• Support and adhere to Intervention, Inc.’s mission, values, Code of Conduct, policies, procedures, applicable laws, and contractual obligations.
• Treat all persons with dignity and respect and maintain the confidentiality of client and company information.
• Maintain complete, accurate, and timely paper and electronic case files for each client.
• Perform assessments and reassessments as required.
• Develop individualized supervision case plans based on established protocols and client needs, and explain program expectations and responsibilities to clients.
• Report program violations and administer rewards and sanctions according to established policies and procedures.
• Approve and track clients’ access to the community and update access as needed to support community safety.
• Help clients develop and follow personal budget plans, monitor balances, and provide financial statements.
• Review client financial obligations and status at least monthly to ensure restitution and child support payments meet court requirements.
• Schedule and meet individually with each client at least weekly to evaluate progress toward case plans, sentencing requirements, and evidence-based practices.
• Remain accessible to clients during work hours for supervision, guidance, and resources outside scheduled meetings.
• Refer clients to treatment providers when needed, explain payment and participation responsibilities, and monitor treatment participation and progress, including verifying attendance.
• Support clients in searching for, obtaining, and maintaining employment.
• Complete accurate, legible, and timely written reports; obtain supervisor approval before sending reports to courts or referral agencies.
• Enter client information accurately, completely, and promptly into electronic databases, including CCIB.
• Refer clients to community resources as appropriate and maintain communication throughout service.
• Coordinate with courts, probation, and other criminal justice agencies regarding client staffing and compliance.
• Observe drug and alcohol tests as required by established policies and procedures.
• Drive a personal car to court, jail, and other sites as required, including in adverse weather.
• Testify in court regarding clients.
• Attend required trainings and meetings and apply the skills and knowledge gained.
• Maintain regular and predictable attendance.
• For non-residential case managers: conduct home visits to verify clients’ residences; drive a company van while accompanied by another staff member; and transport clients to or from jail, or as directed by a manager.

Benefits

• Employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental, and vision insurance
• 401(k) retirement program with company match and immediate vesting
• Paid holiday, vacation, and sick time
• Qualified employer under the Public Service Student Loan Forgiveness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level