Crew Scheduler

EXCLUSIVE JETS LLC•Raleigh, NC

3d•Onsite

About The Position

The crew scheduler will work within an operations scheduling team to ensure all aircraft are crewed to ensure maximum utilization of fleet. The crew scheduler will monitor positioning days to ensure travel is arranged and all travel aspects are addressed for the selected crew member. This position requires weekend, on-call rotation and potential holiday work.

Requirements

Work in a Team Environment with a Positive Attitude
Position requires confidence in making decisions for immediate real-time resolution
Must have excellent decision and communication skills and be able to engage callers at the customer, colleague, and vendor level
Must thrive in fast-paced, multiple priority environment and have ability to maintain a calm and supportive demeanor under stress
A strong sense of urgency and the ability to multitask.
Ability to work in a fast paced environment with changing
Must be able to work a variety of schedules/shifts including holidays as needed
Must possess strong interpersonal, analytical, administrative skills and be able to work in a team environment.
Must possess excellent communication skills, both written and oral
Knowledge of the necessary training and certification requirements of corporate pilots
Must be proficient in Microsoft Office Suites
H.S. Diploma or GED
Minimum 1-2 years of customer service experience required; airline or aviation experience
A demonstrated track record of fulfilling client demands and tight deadlines.
Experience with the aviation industry, specifically FBOs and private aviation.
High level of attention to detail
Experience with sourcing and utilizing database software.
Experience with commercial travel and booking sites or software.
Experience working within a team and office environment.
Knowledge of airline scheduling software
Must be authorized to work lawfully in the United States without sponsorship.
Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.

Nice To Haves

Ability to see and hear clearly
Ability to read, comprehend, and speak English clearly
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 30 pounds at times.

Responsibilities

Prepare and maintain flight crew schedules for Part 135 airline operations
Input and validate accurate data in airtable for all aircrew schedules, training events, PTO or other leave events.
Integrate with Flight Control to book all aircrew daily travel in a timely manner, maintaining flexibility to cancel and adjust travel due to rapid schedule changes.
Integrate with Sceduling Department to efficiently accomplish crew swaps and notify crew members of swap plan and itinerary.
Coordinate with training department to ensure crew currency prior to crews traveling
Verifying legality of pilot flight and duty times while scheduling flight crews
Coordinate travel for crew swaps and IOE
Provide pilots with timely and accurate communication on their travel arrangements and changes
Set up pilot traveler profiles including credit card and loyalty information
Attend daily OCC Meetings to provide accurate crew scheduling information to other departments
Projects /Other duties, as assigned
Demonstrates behavior consistent with flyExclusive core values.